Cloud Management and AIOps


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Need to understand the best recommendation on how TADDM needs to be integrated with JIRA ITSM or IBM Control Desk needs to be integrated with JIRA ITSM for best possible use of the CMDB and asset management

Currently customer is planning to use IBM solution for discovery and Configuration/asset management though their ITSM solution is JIRA. So looking for the best possible recommendation from IBM side on the integration architecture with JIRA ITSM.
over 2 years ago in Tivoli Application Dependency Discovery Manager 0 Not under consideration

TPC Sensor Enchancement

Currently TPC sensors on TADDM 7.3 FP4 after successful Tivoli Productivity Center / Spectrum Control discovery, does not provide following direct links between objects: StorageSubsystem->Pools->Volumes->Computer System and vice versa. It...
over 7 years ago in Tivoli Application Dependency Discovery Manager 1 Planned for future release

CustomAppServer to support script-based discovery mode

Bendigo and Adelaide Bank Limited (BABL) have worked with Aricent (an IBM development partner) over the last 12 months to create the ability to discover devices behind firewalls by utilising our BigFix infrastructure - this removes the need to imp...
over 7 years ago in Tivoli Application Dependency Discovery Manager 1 Not under consideration

Pager Duty integration - would be helpful to have more fields provided from instana so we can route better

Instana only seems to give an incident and service key for an alert, we can't determine what serverless repo orginated it.
over 2 years ago in Instana / Alert 1 Functionality already exists

Trigger alerts depending on several events linked with an AND

We currently use offline events in a static JBoss environment to trigger an incident at the control centre. Unfortunately, agent updates, for example, lead to the agents being switched offline in extreme cases. It would be very helpful if offline ...
over 2 years ago in Instana / Agent / Alert 3 Is a defect

Service_Name - Oracle Sensor

TADDM (Oracle sensor) currently does not store Oracle Service_Name during discovery of Oracle RAC environments.
about 8 years ago in Tivoli Application Dependency Discovery Manager 1 Planned for future release

Grace Period "None" Option

I set up an event to detect JVM Offline incidents and set it as a critical condition, when this is detected an alert is raised and sent to our Teams channel for my team to react to. Following a critical alert we get a grace period alert which is n...
over 2 years ago in Instana / Alert 2 Is a defect

Open a service IP per tenant to send events via Webhook

Open a service IP per tenant to send events via Webhook, so that you don't have to open the entire list of IPs given by the instant support according to the region and then run the risk of adding more IPs without inform us and that the alerts do n...
almost 3 years ago in Instana / Alert / SRE 1 Not under consideration

metric or api endpoint for sent alerts

Currently there's only a fuzzy way to get the amount of sent out alerts, and even only for smart alerts. As alerting is a very crucial and important feature (when used), it should be easier to figure out how many alerts had been sent in the past (...
almost 3 years ago in Instana / Alert 0 Future consideration

Increase Event Time Window Selection for a Spesific Time Period While Creation Event

We want to monitor the number of calls made to an endpoint in a certain time interval and create an alarm. However, the time interval options in custom event configuration of instana can be arranged as maximum 120 minutes. If we can extend this ti...
almost 3 years ago in Instana / Alert 1 Not under consideration

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