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Real User Monitoring

Showing 51

Need provide appropriate solution for EUM to collect data using gateway

Dear colleagues, following the Standard Instana deployment instructions in the dashboard to set EUM monitoring doesn't allow to determine IP Address because Instana gateway configuration doesn't have proxy_set_header X-Real-IP $remote_addr; config...
5 months ago in Instana / Real User Monitoring 0 Future consideration

Metrics for Websites not stored for more than 7 days (historic data / representative sample)

Problem:------This is the case on the default Website Dashboard as well as for the Custom Instana Dashboards.When checking this in detail, we recognized no separate metrics and that the data is completely based on website (trace) data.Is this a bu...
almost 2 years ago in Instana / Extend Capabilities / Real User Monitoring 0 Future consideration

Add privacy configuration option to collect full IP in mobile monitoring

Background and context Users IP are masked/anonymized by default in mobile monitoring (EUM/RUM) by setting the last octet of an IPv4 address to 0. https://www.ibm.com/docs/en/instana-observability/current?topic=monitoring-mobile-app-faq#are-you-an...
over 2 years ago in Instana / Real User Monitoring 1 Future consideration

Remove Android Character Limit

I would like to request that the android-agent in the CustomEvent file be updated to remove the 1024-character limit on logs. This is because the current limit is causing logs to be truncated from Android devices, whereas they are not from iOS dev...
over 1 year ago in Instana / Real User Monitoring 0 Future consideration

Website application monitoring "in-flight request"

Hi. We are using website monitoring feature but we noticed that request that has been started but not yet completed, a.k.a. a request in progress are not traced/visible. Is there any option to see those in-flight requests or if not could be this f...
about 2 years ago in Instana / Real User Monitoring 3 Not under consideration

Endpoint grouping for mobile monitoring

Background & Context Endpoint grouping is very useful for monitoring REST API's. The problem we face is that we cannot properly compare endpoint traffic in backend with endpoint traffic monitored from frontend, as the endpoint grouping does no...
over 2 years ago in Instana / Real User Monitoring 0 Future consideration

Specify multiple threshold values, to have different during day/night

Our network traffic pattern is similar to a sine-cure. During the day, around 100 000 request and during the night, around 20 000 calls. The reason for this pattern, is simply that our end-users are sleeping during the night thus, a less number of...
11 months ago in Instana / Alert / Real User Monitoring 2 Not under consideration

mapping js errors for backend

Actually, the source mapping is done only on front end errors It could be intertesting to have this mapping available also on the stack traces for backend side, since we have transpilation process between javascript and typescript
about 2 years ago in Instana / Application perspectives / Node / Real User Monitoring 0 Future consideration

Change/Enhance client behaviour for Instana EUM to prevent network peaks

With current eum config. potential network issues/overload are possible (see https://www.ibm.com/docs/en/instana-observability/current?topic=applications-mobile-app-monitoring-faq#what-happens-for-users-with-bad-internet-or-network-connections )Pl...
about 1 year ago in Instana / Real User Monitoring 1 Future consideration

Possibility to mask GET values based on value of other parameter in websites

We would like to extend the functionality of GET url parameter masking. Currently, it is possible to specify directly name of the key, whose value will be masked. i.e. "/mykey/i" for url /?mykey=XXX will change to /?mykey=<redacted>. However...
over 2 years ago in Instana / Extend Capabilities / Real User Monitoring 1 Not under consideration