Cloud Management and AIOps


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Showing 647 of 6156

Display ServiceNow Incident number for AIOps incidents in Incident View

It would be beneficial to the operations team to quickly check the corresponding ServiceNow incident numbers for AIOps incidents in Incident view. It would also help identify quickly if any AIOps incidents missed ServiceNow incident creation and t...
about 2 months ago in IBM Cloud Pak for AIOps 0 Under review

Perform periodic internal backups of all databases

We recently suffered some corruption of the Common Services Postgres database and found out that the pods themselves do not take any sort of backups to mitigate this situation. On a support call recently it was discovered that the Zen Database doe...
5 months ago in IBM Cloud Pak for AIOps 0 Under review

Enhance the Incident Viewer to display the Ticket Information (TicketNumber, TicketStatus) by allowing option to select itsm metadata fields of insights during creation of Incident View

Currently, the Incident View creation is limited to select fields such as title, alertId, owner,team etc. There is no option available to select the insight attributes columns especially for selecting ITSM metadata (Ticket info) To know about the ...
27 days ago in IBM Cloud Pak for AIOps 0 Under review

Introduce Conditional and Adjacency-Aware Correlation with Path-Based Grouping Feature in AIOps Topology Correlation

The current correlation model in IBM Cloud Pak for AIOps can sometimes over-group alerts by combining all downstream nodes connected to a common parent, even when the parent (anchor) node itself has no alert. This behavior can result in large, noi...
28 days ago in IBM Cloud Pak for AIOps 0 Under review

JDBC gateway supporting PostgreSQL database

GSMA accounts are requesting Netcool to integrate to PostgreSQL database. PostgreSQL also known as Postgres, is a free and open-source relational database management system. Many accounts are looking to integrate to postgressql. I see Netcool impa...
about 1 year ago in IBM Cloud Pak for AIOps 2 Future consideration

Add the User ID to logging of denied direct accesss to a restrircted page through a URL.

Using the process to open a specific page in DASH directly, including login detail in the URL:https://www.ibm.com/support/pages/how-launch-page-ibm-jazzsm-dashboard-application-services-hub-dash-without-providing-login-credentials If a user doesn'...
6 months ago in IBM Cloud Pak for AIOps 0 Under review

Table widgets don't allow Application (Traces and Calls) and Logs as Data Source

Table widgets don't allow to add Application (Traces and Calls) or Logs as Data Source. There are several dashboard requirement where table structure for display data. Should also support heatmaps for data.
about 1 year ago in Instana / Business Systems / Portal 8 Future consideration

Improved Summary/Description on LAD generated Alerts

Currently, the alerts generated by LAD are not user-friendly or easy to interpret without clicking through multiple links and navigating across different pages. As a result, it's not suitable for use in a production environment where incidents are...
2 months ago in IBM Cloud Pak for AIOps 0 Under review

Collapsible bottom panel on Incident > Affected Resources tab

In an Incident, the Affected Resources tab has a bottom panel which is not collapsible and leaves very little room to examine the topology graph.
11 months ago in IBM Cloud Pak for AIOps 1 Future consideration

AIOPS RB Export Import creates duplicate actions when Runbooks are imported sequentially one after the other and if the same actions are part of both RB's.

Currently AIOPS has a limitation of not checking for duplicates if import of Runbooks is done one after the other containing the same actions. Assume there are five actions in RB1 and it's already exported from Preprod to Prod and then if we attem...
2 months ago in IBM Cloud Pak for AIOps 0 Under review

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