Cloud Management and AIOps


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Showing 35

Customize Tags OTEL on ACE

The way to parameterize through the server.conf.yaml, the OTEL TAG is required because we currently have the X-Remote-Addr attribute that travels in the HTTP Headers, but when activating the OTEL in the server.conf.yaml of the integration server i...
3 months ago in Instana / ACE/IIB 0 Under review

Change ACE autodiscovery to work for non-running processes

The autodiscovery for ACE currently works by looking for running ACE processes.Autodiscovery should discover all ACE installations, and all ACE entities (node, integration servers, message flows etc) whether or not they are running at the time. Al...
10 days ago in Instana / ACE/IIB 1 Under review

Azure utilisation reports on parity with AWS reporting

Hi Team - Ross from TF Tech UK is asking for Azure utilisation reporting to be on par with OOTB AWS reporting. TF are an Azure 1st MSP and as such all their customers are mostly Azure heavy.
12 days ago in Cloudability / Cloudability MSP 1 Needs more information

Instana ACE Tracing Should Not Modify MQ RFH2 Header or Message ID

Problem statement: Enabling ACE tracing for Instana introduces changes to MQ message structure (e.g., RFH2 header, CCSID, and traceparent field). This behavior breaks message compatibility with existing systems expecting unmodified MQ headers. Enh...
14 days ago in Instana / ACE/IIB 0 Under review

Create a new standard role for Credentials only

In some cases, for MSPs, the customer has not yet moved to a CSP/MSP agreement within the hyperscalers. In those cases, the customers own their credentials and environment in the hyperscaler. If the customer is planning to move to a CSP/MSP agreem...
about 1 month ago in Cloudability / Cloudability MSP 0 Future consideration

Expansion of Portfolio to Korea Hosting(MS Azure-Seoul)

As per the link on the page below, KT has signed a strategic partnership with MS. https://news.microsoft.com/2024/09/28/kt-corporation-and-microsoft-take-giant-step-to-accelerate-ai-innovation-in-korea/ KT Cloud, a subsidiary of KT, has a plan to ...
about 1 year ago in Cloudability / Cloudability MSP 0 Not under consideration

Add Comments to Price Book Rules

Adding comments to price book rules would make it easier to track the intended effects of each price book rule along with changes and adjustments made over time.
3 months ago in Cloudability / Cloudability MSP 1 Future consideration

Request the implementation of visibility for the AccountingOrigin value within Instana

We would like to request the ACE Instana sensor to collect the Accounting Origin and for it to be displayed with ACE message flow stats. We have multiple MLP implementations that share a single message flow. Currently, we populate the Accounting O...
10 months ago in Instana / ACE/IIB / Sensor 5 Future consideration

Enable MSP Control Over Sample Dashboards During User Creation

In MSP and reseller environments, MSPs often manage AWS reservations and savings plans on behalf of their customers. Currently, the EC2 reservation sample dashboard is enabled by default for all newly created users at the customer level and cannot...
3 months ago in Cloudability / Cloudability MSP 0 Future consideration

Adding functionality for correlating ACE services with the backend.

Hi Team, This AHA request is linked to IBM Support case TS019666166 regarding unmonitored components in our infrastructure. We request product enhancement to provide visibility and correlation for these components within Instana The component in q...
about 2 months ago in Instana / ACE/IIB 0 Under review

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