Cloud Management and AIOps


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The time range of the link in event closure mail should be set according to the end date/time, not start date/time

If user click the link of the closure mail of the event, it looked like the event is still active, and the icon is red. This is because the time range of the link is:From: event start date/time - 5 minsTo: event start date/time + 5 mins But we thi...
3 months ago in Instana / Alert 0 Submitted

Instana needs to send notifications/alerts when active directory certificates expire in OpenShift on Z

Without this notification, it's a manual effort to keep checking for expired certificates
3 months ago in Instana / IBM Z / Synthetic 1 Submitted

Implement Agent Request Buffering to Prevent Metric Outages

Dear Instana Product Team, I would like to propose the implementation of a request buffering mechanism within the Instana agent to mitigate and avoid metric outages during periods of network instability or high latency. Problem Statement Currently...
3 months ago in Instana / Agent 0 Submitted

Capturing IMS Calls with WM EntireX Adapter

Title: Capturing IMS Calls with WM EntireX Adapter Detail: We want Instana to capture IMS calls which are maded from client side with WM EntireX Adapter. We would like that client adapter to be supported from version 10.7.0.21.1826 and above.
3 months ago in Instana / IBM Z / Tracing 1 Submitted

Automatic infrastructure correlation update when HA service ip changed

Basically, infrastructure correlation works good. However, we have faced a case that the correlation is unlinked. We suspect that the phenomenon occurred when a take-over of HA (high availability) happened. In our case, we use Db2 HADR and TSA (Ti...
3 months ago in Instana / Tracing 0 Submitted

Attach event payload to resolve events for PagerDuty integration

Events sent via the Instana-PagerDuty integration can be routed to different alerting services inside PagerDuty based on rules triggered by certain payloads. Instana alert trigger events include this payload but resolve events do not. This means t...
3 months ago in Instana / Integrations 0 Submitted

Monitoring WSO2 Enterprise Integrator

A representative customer in LAC has its core business based on this enterprise bus, it is required to have specialized monitoring on this platform. Ref: https://ei.docs.wso2.com/en/latest/
4 months ago in Instana / Enterprise Applications 0 Submitted

Change release marker display size limitation to configurable size

Please see also Ticket TS016592330 Currently it is not possible to enlarge the mouseover section . Please consider an enabling feature to be included in the upcoming releases.
4 months ago in Instana / Application perspectives / Backend Enablement 0 Submitted

Exporting the list of agents including FQDN and related informaiton

1. How to export all agents, host FQDN, agent version and related informaiton using GUI? 2.Is there a API that I can use to export the Agent version, FQDN, agent-status into a file
5 months ago in Instana / Real User Monitoring 0 Submitted

Instana agent and ui-backend proxy settings with no proxy var or proxy config per backend

We are trying to send our instana agent to a 2nd backend on your saas for testing a feature. But our kubernetes agents are getting timeouts to your endpoint. I assume it has to do with our network setup and that our proxy has to be used to reach y...
6 months ago in Instana / Backend Enablement 0 Submitted

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