Cloud Management and AIOps


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IBM Cloud Pak for AIOps

Showing 579 of 5085

Unassign Incidents: Allow incidents to be moved back to an unassigned state, clearing the assignee

Currently you are unable to move an Incident from an Assigned state that has an allocated User group and an Owner back to an Unassigned state and resetting to blank User group and an Owner.
18 days ago in IBM Cloud Pak for AIOps 0 Under review

User to be able to add manual tag in the main GUI against an ALERT or INCIDENT (Not on the underlying details)

The Manual Ticket Tagging RFE involves the following enhancements: Tagging Alarms: Users should be able to manually tag alarms with specific information, such as ticket numbers or other identifiers, directly within the system. This is particularly...
18 days ago in IBM Cloud Pak for AIOps 0 Under review

Able for user to directly (Right Click) off Incident GUI to launch external tickets in system (e.g. BMC Helix ITSM) this part of core product not custom customer configuration

As a end user to go down multiple layers to triggers system outside tickets and not be able to view at the Incident GUI view the tickets is complex and time consuming making it inefficient and hard to use. Currently the implementation of having an...
18 days ago in IBM Cloud Pak for AIOps 2 Planned for future release

Able for user to directly (Right Click) off Alert GUI to launch external tickets in system (e.g. BMC Helix ITSM) this part of core product not custom customer configuration

Users will still need to work in ALERTS GUI to take actions as not everything maybe rolled up into a Cloud Pak for AIOps INCIDENT. Currently the implementation of having an RUN book that triggers system outside of CP4AIOps Watson (Impact servers) ...
18 days ago in IBM Cloud Pak for AIOps 0 Planned for future release

Alarm Propagation Based on Topological Relationships for Telco Use Cases

In Telco environments using IBM Cloud Pak for AIOps, network infrastructure such as routers, switches, and access nodes is often modeled topologically as parent entities containing various dependent resources like physical interfaces, cards, and m...
27 days ago in IBM Cloud Pak for AIOps 0 Under review

The alerts priority in an AIOPs incident (hence the root cause) should change as there are more alerts received after the incidents has been created.

In practice, events may still come after the Incident has been created, and the priority has been assigned. The later alerts might be the root cause. So the Incidents prioritisation and root cause analysis should be triggered as there are more ale...
about 1 month ago in IBM Cloud Pak for AIOps 1 Under review

Impact UI needs capability to search policies/services from the Policy/Service/DataSource page

With a list of 100+ policies in the Impact UI policy page, it is troublesome to search for a specific policy without scrolling down the list top to bottom. With a Search button it becomes earlier and effective to search for a specific policy in th...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

Incidents raised by AIOps should raise or lower priority if later Alerts meet the requirements to do so

Operations teams expect that the priority of Incidents generated and reported by AIOps to reflect the current priority of the underlying issue, not the priority of the issue at the time of Incident creation. Currently, an Incident is raised at a s...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

We would like to have more display view options when clicking on the Alerts. For example, To be able to choose what options to display the alert field. E.g. paths or ringIDs

It will benefit users who can just double click on the alert and view the more alert details information.
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

WebGUI runwaapi.sh Password Parameter uncrypted

runwaapi.sh from WEGGUI has a password parameter, which need the password in plaintext. While the command is running the password can be seen in the process table, which typicaly will be seen by monitoring tools. The password parameter should not ...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

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