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Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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Showing 5886

Instana agents count metric not available in Smart Alerts

From customer: While attempting to create an alert to monitor the metric "Count (Number of reporting Instana Agents)", we noticed that this metric is not available under: Infrastructure → Create Smart Alert → Metric → Select metric, Interestingly,...
24 days ago in Instana / Alert 1 Not under consideration

Gateway for Message Bus should support additional fields for Gate.XMLGateway.MessageKey property

If integrating the OMNIbus gateway for message bus with Kafka the property Gate.XMLGateway.MessageKey only supports either the field ServerSerial or ServerName.https://www.ibm.com/docs/en/netcoolomnibus/8.0.0?topic=file-properties-command-line-opt...
4 months ago in AIOps Integrations 0 Under review

Extend LDAP sensor capability to support IBM Security Verify Directory 10.0.3

Extend LDAP sensor capability to support IBM Security Verify Directory 10.0.3
4 months ago in Instana / Extend Capabilities 2 Under review

Extend LDAP sensor capability to monitor IBM Security Directory Server 6.4

Extend LDAP sensor capability to support IBM Security Directory Server 6.4
4 months ago in Instana / Extend Capabilities 4 Under review

Business Mapping in IBM Turbonomic – Current Limitation and Needed Enhancement

Currently, in IBM Turbonomics, we can automatically create business mappings based on tag values only for Virtual Machines. I need this feature to also support and group other services such as storage, databases, and containers.
7 days ago in IBM Turbonomic ARM / APM & Applications & Databases 0 Submitted

ServiceNow Gateway to respond to ncp_ping and hence work under Process Agent control.

In relation to case TS020138656 SNOW GW doesn't respond to ncp_ping and hence not working with PA. This impacted our production instances running under Omnibus nco_pad for High Availability. IBM Supported suggested in the case above: " I would lik...
8 days ago in IBM Cloud Pak for AIOps 0 Under review

Omnibus ServiceNow Gateway OAuth 2.0 to support "client_credential" grant_type

In relation to a IBM CASE TS019948013 Omnibus GW for SNOW OAuth2.0 Refresh Token status: 302 issue. Current Impact: our Production instance of SNOW gateway can't use OAuth2.0 authentication mode due to the reported issue above. Raise an enhancemen...
8 days ago in IBM Cloud Pak for AIOps 0 Under review

Create a custom Field in the Incident Details Overview to save the ITSDM Ticket Number

We have a customer that uses the generic WebHook to integrate with an ITSDM (CA Service Now). Today we don't have any rastreability at Instana, when a ticket is create in the ITSDM. Our first request would be to create a custom field at Incident D...
13 days ago in Instana / Integrations 0 Submitted

Cloning of Application Perspectives

We are in the process of creating Application Perspectives based on the namespaces in the cluster. Each cluster has 100's of namespaces and each namespaces has services ranging from 5-15. We are creating application perspectives at a service level...
13 days ago in Instana / Application perspectives 0 Submitted

Node Status

We have recently onboarding our Openshift Cluster to Instana for infra monitoring. Today we faced an issue where a node was not in Ready state and hence it generated a lot of incidents related to the Pods in that node. We managed to find the event...
13 days ago in Instana / Infrastructure 0 Submitted