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Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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Is there a Netcool Java Remedy Gateway version which supports the latest BMC remedy versions.

The latest BMC remedy versions i.e BMC Helix ITSM version 21.3 ( or 21.05 even). Future BMC Remedy version may also be containerized. We currently use Gateway for Remedy ARS V9: 1.0.9
over 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

In the Netcool JDBC Probe it should be possible to configure a limit for the select statement

The Netcool Omnibus JDBC Probe uses a select statement to read event data from a table. The select returns everything that falls under the "where" condition - and all that data is ingested into the memory of the Probe for processing. When the numb...
over 3 years ago in IBM Cloud Pak for AIOps 1 Future consideration

SNMP Probe able to handle v3 traps with 100+ end points

When using the SNMP Probe to receive v3 traps, these need to be added to the mttrapd.conf file. When the Probe starts, it reads in this file and creates a hash table of the entries. For 5k entries, this process can take 10 to 20 minutes just to lo...
over 3 years ago in IBM Cloud Pak for AIOps 2 Future consideration

Certify Multi Factor Authentication IBM DASH integration with Okta

Default Authentication for IBM DASH using Websphere is not sufficient to protect unauthorized users into system. Enterprises use Okta's web-based, single sign-on (SSO) application to provide a single centralised interface to access third-party p...
over 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

Allow Impact role 'impactWebServiceUser' to be able to run API Calls

Currently only one user group 'impactAdminUser' is a having access to run REST API in Netcool/Impact. Role 'impactAdminUser' has elevated permissions and dont want this permissions for users who just want to run REST API calls. Could you please se...
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

MessageBus Probe / Webhook : check the message and respond if the message is not of a specific format

The MessageBus Probe comes with the property "validateBodySyntax" which checks if the body is in XML or JSON format. It would be great to have another property to tell the Probe to respond to the sender with an HTTP Error if the message doesn't re...
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

IBM Runbook Automation (RBA) - Add support for WinRM connectivity

Why is it useful? - This would give a (more?) secure option to connect to Windows servers, which is built in to the OS, instead of requiring SSH Who would benefit from it? - All customers of IBM Runbook Automation would benefit from this, particul...
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Update The NFVD observer Listener job to connect and process the data by listening of Apache Pulsar topic

As customer is moving from their existing messaging stream from kafka cluster to Apache Pulsar, NFVD observer listener should also made compatible with Apache pulsar message streaming cluster
over 1 year ago in IBM Cloud Pak for AIOps 1 Future consideration

Functionality to send email notifications when maintenance window is setup

Need to have the Functionality to send email notifications when a maintenance window is setup, goes active and when maintenance window ends. The email should contain who setup the maintenance window, window start time/end time, all CI's in mainten...
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Allow flash time for EventViewer to be configured

The below properties in the <user>.nova files are applicable to AEL only ael_user_properties_flash_time:400 ael_user_properties_flash_brightness:0 ael_user_properties_flash_enabled:true ael_user_properties_notify_flash_icon:true The Event Vi...
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration