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IBM Cloud Pak for AIOps

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More options to setup conditions for triggering policies

We have a few automations in place and in development which must be triggered by specific actions on AIOps, which are currently not supported by the application. Right now, we need to trigger the policy for each and every alert update, and then ch...
6 months ago in IBM Cloud Pak for AIOps 0 Under review

Interactive Performance: Support far more than 40 simultaneous users

Large customers support multiple teams in around-the-clock operations across multiple disciplines. While not all users will be focused on the same elements within the UI (spreading themselves by role across Incident, Inventory, Performance, Automa...
26 days ago in IBM Cloud Pak for AIOps 0 Planned for future release

Expand supported limit of concurrent users in the UI

We have a large operation currently relying on Netcool's WebGUI. It is a large telecom company with a network of continental proportions. The operations and other teams that frequently accesses the UI to view alarms are currently around 100 concur...
6 months ago in IBM Cloud Pak for AIOps 2 Planned for future release

AIOPS UI only shows fields as major,minor only from the 10k alers

Hello Team, When we are trying to list all alerts from CP4AIOps system, the alerts count is restricted to 10k alerts only and Critical, major minor alerts count showing values only from the alert list queried from the AIOPS UI (restricted to 10k) ...
12 days ago in IBM Cloud Pak for AIOps 0 Under review

RBAC/Multi-Tenancy - Extend Data Filtering Capabilities across the product

The Event/Incident and Topology filtering/exclusion mechanisms are useful but do not extend beyond these datatypes. To support true multi-tenancy and/or data-based RBAC the AIOps product must also provide mechanisms to ensure users can only see va...
26 days ago in IBM Cloud Pak for AIOps 1 Under review

Probable Cause UI

Starting from version 4.7, the incident view was redesigned from a left-side panel to horizontal tabs starting from version 4.7. In the current layout (see screenshot), when multiple alerts have similar titles, users need to hover over the tab and...
15 days ago in IBM Cloud Pak for AIOps 0 Under review

multi-tenency and multi-chatops channel support for Cloud Pak for AIOps

We have been discussing these topics with the WW AIOps team for some time now. Based on what I've heard, multi-tenancy and multi-ChatOps channel functionalities are part of the product backlog but do not have a specific timeline yet. As the client...
almost 2 years ago in IBM Cloud Pak for AIOps 2 Future consideration

Functionality to integrate with MAS (Maximo Application Suite) for IT to be able to create incidents, collect changes, etc

Raised on behalf of Telecom Egypt: "What we need is to have a functionality to integrate with MAS for IT to be able to create incidents, collect changes, etc. I took an example of what is already implemented in AIOPS which is “ServiceNow”, this is...
12 months ago in IBM Cloud Pak for AIOps 7 Planned for future release

Filtering on tickets within ServiceNow integration in CP4AIOps

When defining a ServiceNow integration in CP4AIOps, in the connection form it's possible to select the ticket type (incident, change request, ...), but it's not possible to further filter the ticket of same type (for example based on specific fiel...
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Security: Provide Option to restrict Logins to one per user

Currently, AIOps does not prevent a single user from logging in multiple times using e.g. different browsers and/or different hosts (phone, laptop etc). This is desirable for many use-cases but violates a single-login-per-user policy. Many organis...
2 months ago in IBM Cloud Pak for AIOps 0 Under review

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