Cloud Management and AIOps


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IBM Cloud Pak for AIOps

Showing 621

ServiceNow Gateway to respond to ncp_ping and hence work under Process Agent control.

In relation to case TS020138656 SNOW GW doesn't respond to ncp_ping and hence not working with PA. This impacted our production instances running under Omnibus nco_pad for High Availability. IBM Supported suggested in the case above: " I would lik...
9 days ago in IBM Cloud Pak for AIOps 0 Under review

Omnibus ServiceNow Gateway OAuth 2.0 to support "client_credential" grant_type

In relation to a IBM CASE TS019948013 Omnibus GW for SNOW OAuth2.0 Refresh Token status: 302 issue. Current Impact: our Production instance of SNOW gateway can't use OAuth2.0 authentication mode due to the reported issue above. Raise an enhancemen...
9 days ago in IBM Cloud Pak for AIOps 0 Under review

RBA plug-in doesn't have feature to detect white-spaces and handle appropriately in the json data provided as input to the RBA Action. When the Json is very large, the jq -r based extraction fails to detect whitespaces in json

One of the Action in Runbook which gets the Incident Json as an input parameter was failing with string length parsing issue while we were doing below to extract the sys_id from Incident JSON. echo $Commandout_2 | jq | grep -i http| grep -i sys_id...
9 days ago in IBM Cloud Pak for AIOps 1 Under review

Netcool/OMNIbus Web GUI audit Log entries for unsuccessfull access attempts

The Logfiles of WEBGUI didn't shows enties for unsuccessfull access attempts. For security reasons it will be necessary to log when a user tires to access a url without the required permissions.
about 1 month ago in IBM Cloud Pak for AIOps 1 Under review

Integrate Impact GUI Policy with Vscode

We want to integrate IBM Impact GUI policies into a CI/CD pipeline using Visual Studio Code (VS Code). The goal is to streamline the way policies are developed, tested, versioned, and deployed, instead of relying on manual updates through the Impa...
10 days ago in IBM Cloud Pak for AIOps 0 Under review

Improved Summary/Description on LAD generated Alerts

Currently, the alerts generated by LAD are not user-friendly or easy to interpret without clicking through multiple links and navigating across different pages. As a result, it's not suitable for use in a production environment where incidents are...
21 days ago in IBM Cloud Pak for AIOps 0 Under review

Optimazation Filter Builder area Conditions / Dependent

More than 1000 users work on our Netcool Tivoli system CA-EM with version 8.1.0.35. To organize the work, the filter function is very much used here. Currently over 1000 global filters and even more private filters are used. We want to optimize th...
about 2 months ago in IBM Cloud Pak for AIOps 0 Under review

AIOPS RB Export Import creates duplicate actions when Runbooks are imported sequentially one after the other and if the same actions are part of both RB's.

Currently AIOPS has a limitation of not checking for duplicates if import of Runbooks is done one after the other containing the same actions. Assume there are five actions in RB1 and it's already exported from Preprod to Prod and then if we attem...
23 days ago in IBM Cloud Pak for AIOps 0 Under review

Managing policies through APIs

The temporal training resulted in a really large set of insights, with over 50 thousand results. As the operators review the generated policies, we need enable, disable, or achive policies frequently. However, doing that through the UI is really t...
10 months ago in IBM Cloud Pak for AIOps 1 Planned for future release

Alarm Propagation Based on Topological Relationships for Telco Use Cases

In Telco environments using IBM Cloud Pak for AIOps, network infrastructure such as routers, switches, and access nodes is often modeled topologically as parent entities containing various dependent resources like physical interfaces, cards, and m...
5 months ago in IBM Cloud Pak for AIOps 0 Planned for future release

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