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Instana

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List up the belonging teams for each person in the User page

As an administrator, it's tedious work to open each user and check the role or team that person belongs. please list up the team and roles in the User page of the access control, instead of the only number of role which is displayed now.
7 days ago in Instana / User Interface 0 Submitted

We want the ability to configure or override default retention period for Instana backend data dabases for traces/metrics data. For example: We want to store only 7 days of data, and free up EBS space on 8th day.

Hi Team, Current Installation Type: We have installed custom edition of Instana, and we have below datastores installed in our AWS EKS cluster. These backend datastores are using EBS volume. Day by day the data volumes are keep on increasing, and ...
about 1 month ago in Instana / Real User Monitoring 0 Submitted

Inclusion of option to disable Auto-Closure of Agent Alerts in Instana

Sharing the customer request below: "I wanted to raise a concern regarding the current alert auto-closure mechanism in Instana, specifically for cases where agents go offline or stop reporting. While I appreciate the workaround suggested—setting b...
3 months ago in Instana / Infrastructure 1 Submitted

Allow multiple custom rules setup including http.header fields e.g. X-Instana-Service

We run multitechnology service architecture and therefore want to be able to map instana service name on multilevel custom rules e.g. http.header fileds.
15 days ago in Instana / Backend Enablement 0 Submitted

Integration with AWS Cloudwatch logs

Currently, Instana's Otel Collector does not support integration with AWS Cloudwatch logs out of the box, which means that its integration with AWS service logs and event functions is inferior to that of its competitors.
about 1 month ago in Instana / Logging 4 Submitted

Create a custom Field in the Incident Details Overview to save the ITSDM Ticket Number

We have a customer that uses the generic WebHook to integrate with an ITSDM (CA Service Now). Today we don't have any rastreability at Instana, when a ticket is create in the ITSDM. Our first request would be to create a custom field at Incident D...
2 months ago in Instana / Integrations 0 Submitted

Automatic event creation for process alerts

We are looking for a solution to employ a predefined list of Processes on the agent config and would need an event for "process down" created if the Instana server detects that process metrics came in from a host at any point and maintain that sta...
9 days ago in Instana / Alert 0 Submitted

Provide minimal Helm charts for Instana Enterprise Operator and Instana Backend

Summary Our CI/CD pipeline (Jenkins) and artifact-mirroring process are Helm-centric. Today, Instana Enterprise/Backend requires copying individual images and using kubectl instana to render/apply manifests. We request official minimal Helm charts...
9 days ago in Instana / Backend Enablement 0 Submitted

Support for custom scripts to generate alerts with scheduling in Instana.

The Instana capability would consist of providing an option to associate a custom script with a host or any other element, along with a scheduler that runs the script at a defined interval. Depending on the script output, an alert event could be g...
4 months ago in Instana / Alert 1 Submitted

Enhance the maintenance windows to give the possibility to decide what to suppress (Alerts, Events, Automation Policies)

I've recently started to configure instana for my IBMi environment, and after setting up my automation policies, i stumbled across the maintenance window which was my logical choice to prevent those policies to run within the maintenance scope (da...
3 months ago in Instana / Extend Capabilities 0 Submitted