Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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ServiceNow Gateway to respond to ncp_ping and hence work under Process Agent control.

In relation to case TS020138656 SNOW GW doesn't respond to ncp_ping and hence not working with PA. This impacted our production instances running under Omnibus nco_pad for High Availability. IBM Supported suggested in the case above: " I would lik...
14 days ago in IBM Cloud Pak for AIOps 0 Under review

Omnibus ServiceNow Gateway OAuth 2.0 to support "client_credential" grant_type

In relation to a IBM CASE TS019948013 Omnibus GW for SNOW OAuth2.0 Refresh Token status: 302 issue. Current Impact: our Production instance of SNOW gateway can't use OAuth2.0 authentication mode due to the reported issue above. Raise an enhancemen...
14 days ago in IBM Cloud Pak for AIOps 0 Under review

Improved Summary/Description on LAD generated Alerts

Currently, the alerts generated by LAD are not user-friendly or easy to interpret without clicking through multiple links and navigating across different pages. As a result, it's not suitable for use in a production environment where incidents are...
26 days ago in IBM Cloud Pak for AIOps 0 Under review

consolecli.sh no plaintext password as parameter

consolecli.sh from JazzSM has a password parameter, which need the password in plaintext. While the command is running the password can be seen in the prozess table, which typicaly will be seen by monitoring tools. The password parameter should no...
6 months ago in IBM Cloud Pak for AIOps 0 Planned for future release

Expand supported limit of concurrent users in the UI

We have a large operation currently relying on Netcool's WebGUI. It is a large telecom company with a network of continental proportions. The operations and other teams that frequently accesses the UI to view alarms are currently around 100 concur...
10 months ago in IBM Cloud Pak for AIOps 2 Planned for future release

RBA plug-in doesn't have feature to detect white-spaces and handle appropriately in the json data provided as input to the RBA Action. When the Json is very large, the jq -r based extraction fails to detect whitespaces in json

One of the Action in Runbook which gets the Incident Json as an input parameter was failing with string length parsing issue while we were doing below to extract the sys_id from Incident JSON. echo $Commandout_2 | jq | grep -i http| grep -i sys_id...
15 days ago in IBM Cloud Pak for AIOps 1 Under review

AIOPS RB Export Import creates duplicate actions when Runbooks are imported sequentially one after the other and if the same actions are part of both RB's.

Currently AIOPS has a limitation of not checking for duplicates if import of Runbooks is done one after the other containing the same actions. Assume there are five actions in RB1 and it's already exported from Preprod to Prod and then if we attem...
28 days ago in IBM Cloud Pak for AIOps 0 Under review

WebGUI runwaapi.sh Password Parameter uncrypted

runwaapi.sh from WEGGUI has a password parameter, which need the password in plaintext. While the command is running the password can be seen in the process table, which typicaly will be seen by monitoring tools. The password parameter should not ...
6 months ago in IBM Cloud Pak for AIOps 2 Functionality already exists

seperate UserRoles for GUI Login and CLI/SSO

In JazzSM the smadmin Roles are used for GUI Login, using cli Commands the SSO Integration(like ASM). For security reasons, it will be usefull to seperate users - which can login to GUI - which can use cli commands - which can be used to SSO-Integ...
6 months ago in IBM Cloud Pak for AIOps 1 Needs more information

Integrate Impact GUI Policy with Vscode

We want to integrate IBM Impact GUI policies into a CI/CD pipeline using Visual Studio Code (VS Code). The goal is to streamline the way policies are developed, tested, versioned, and deployed, instead of relying on manual updates through the Impa...
16 days ago in IBM Cloud Pak for AIOps 0 Under review

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