Cloud Management and AIOps


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Showing 462

ServiceNow Gateway to respond to ncp_ping and hence work under Process Agent control.

In relation to case TS020138656 SNOW GW doesn't respond to ncp_ping and hence not working with PA. This impacted our production instances running under Omnibus nco_pad for High Availability. IBM Supported suggested in the case above: " I would lik...
12 days ago in IBM Cloud Pak for AIOps 0 Under review

Omnibus ServiceNow Gateway OAuth 2.0 to support "client_credential" grant_type

In relation to a IBM CASE TS019948013 Omnibus GW for SNOW OAuth2.0 Refresh Token status: 302 issue. Current Impact: our Production instance of SNOW gateway can't use OAuth2.0 authentication mode due to the reported issue above. Raise an enhancemen...
12 days ago in IBM Cloud Pak for AIOps 0 Under review

Customize email mail body and subject in Instana notifications

Currently we are receiving different subject lines for Instana alerts. We would like to customize the subject and email body of email alerts sent by Instana. Can you please enable feature to add custom templates for mail alerts?
4 months ago in Instana / Alert 2 Under review

Include- for Windows OS (Pagefile) utilization in your RAM sizing . Also in the Linux OS space (Swap usage) - "RAM sizing , stack-improvement"

When I review size down actions related to a VM running Windows OS / RAM usage I find that I disagree with some of those size down actions b/c they don't factor in Page file usage isn't factored into this decision . A hypothetical example of this ...
about 1 month ago in IBM Turbonomic ARM / On-Premises (Hypervisor & Storage & Network) 0 Under review

Request for improvement of EIF Probe Event Format

Environment: Netcool OMNIBUS 8.1, EIF Prove 1.13.0 After updating EIF Prove from 1.13.0 to 1.14.0, some of the triggers went wrong. We figured out that it was caused by APAR( IV03958 , IV75418 ) included in EIF Prove 1.14.0. Since customers has al...
7 months ago in AIOps Integrations 0 Under review

Ability to verify the expiration date of the “update access keys” from the Hardware Management Console

This feature enables the verification of the expiration status of the “update access keys” within the Hardware Management Console. It ensures that administrators can monitor and prevent interrupted access to system updates and hardware management ...
3 months ago in Instana / IBM Power 0 Under review

Enhance connection to Kafka (e.g. Apache Kafka API, Enhance existing method)

The primary goal is to create a data pipeline to send network incidents to ServiceNow from Kafka leveraging Kafka. To successfully connect to the client's Kafka cluster, the connector must be configured to meet the following mandatory security and...
12 days ago in Concert Workflows 0 Under review

RBA plug-in doesn't have feature to detect white-spaces and handle appropriately in the json data provided as input to the RBA Action. When the Json is very large, the jq -r based extraction fails to detect whitespaces in json

One of the Action in Runbook which gets the Incident Json as an input parameter was failing with string length parsing issue while we were doing below to extract the sys_id from Incident JSON. echo $Commandout_2 | jq | grep -i http| grep -i sys_id...
12 days ago in IBM Cloud Pak for AIOps 1 Under review

Optimazation Filter Builder area Conditions / Dependent

More than 1000 users work on our Netcool Tivoli system CA-EM with version 8.1.0.35. To organize the work, the filter function is very much used here. Currently over 1000 global filters and even more private filters are used. We want to optimize th...
about 2 months ago in IBM Cloud Pak for AIOps 0 Under review

Request for Enhancement in Apptio BI Reporting Based on CFP Plan

We would like the ability in Apptio BI to create a calculated metric—similar to what is available in the CFP plan—that combines Year-to-Date (YTD) actuals with forecast data. For example, if we are in June, the YTD cost calculation should include ...
3 months ago in Cloudability / Apptio BI 0 Under review

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