Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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ServiceNow Gateway to respond to ncp_ping and hence work under Process Agent control.

In relation to case TS020138656 SNOW GW doesn't respond to ncp_ping and hence not working with PA. This impacted our production instances running under Omnibus nco_pad for High Availability. IBM Supported suggested in the case above: " I would lik...
26 days ago in IBM Cloud Pak for AIOps 0 Under review

Omnibus ServiceNow Gateway OAuth 2.0 to support "client_credential" grant_type

In relation to a IBM CASE TS019948013 Omnibus GW for SNOW OAuth2.0 Refresh Token status: 302 issue. Current Impact: our Production instance of SNOW gateway can't use OAuth2.0 authentication mode due to the reported issue above. Raise an enhancemen...
26 days ago in IBM Cloud Pak for AIOps 0 Under review

Request to create HMC Observer

We have been advised by IBM to create this request for requesting HMC observer, seems there is already out-of-the-box developed observer which can be bundled to suffice.
3 months ago in IBM Cloud Pak for AIOps 0 Planned for future release

RBA plug-in doesn't have feature to detect white-spaces and handle appropriately in the json data provided as input to the RBA Action. When the Json is very large, the jq -r based extraction fails to detect whitespaces in json

One of the Action in Runbook which gets the Incident Json as an input parameter was failing with string length parsing issue while we were doing below to extract the sys_id from Incident JSON. echo $Commandout_2 | jq | grep -i http| grep -i sys_id...
27 days ago in IBM Cloud Pak for AIOps 1 Under review

JDBC gateway supporting PostgreSQL database

GSMA accounts are requesting Netcool to integrate to PostgreSQL database. PostgreSQL also known as Postgres, is a free and open-source relational database management system. Many accounts are looking to integrate to postgressql. I see Netcool impa...
about 1 year ago in IBM Cloud Pak for AIOps 2 Future consideration

Integrate Impact GUI Policy with Vscode

We want to integrate IBM Impact GUI policies into a CI/CD pipeline using Visual Studio Code (VS Code). The goal is to streamline the way policies are developed, tested, versioned, and deployed, instead of relying on manual updates through the Impa...
28 days ago in IBM Cloud Pak for AIOps 0 Under review

User login information to be available on a Dashboard and table.

The customer would like to be able to access users login statistics visibly on a table in a dashboard. To include:- Last Connection time for each individual NOI Jazz Webgui user who will logging onto it.- Last Connection time for each dashboard(cu...
about 2 months ago in IBM Cloud Pak for AIOps 1 Under review

Integrate the BMC Remedy Gateway with a Load Balancer

There is a requirement to integrate the BMC Remedy Gateway with a load balancer such as GTM, however this solution has not been tested or certified and is not working in the customer's environment. Please look into including this functionality in ...
2 months ago in IBM Cloud Pak for AIOps 0 Under review

Collapsible bottom panel on Incident > Affected Resources tab

In an Incident, the Affected Resources tab has a bottom panel which is not collapsible and leaves very little room to examine the topology graph.
10 months ago in IBM Cloud Pak for AIOps 1 Future consideration

Allow Users to permanently dismiss the "Take a Tour" dialogs

On first use of the AIOps interface, the presentation of the "Take a Tour" dialogs on first use of a given capability - alert, resource management etc - is useful. However, customer has found that these dialogs appear over the top when launching i...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

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