Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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    User login information to be available on a Dashboard and table.

    The customer would like to be able to access users login statistics visibly on a table in a dashboard. To include:- Last Connection time for each individual NOI Jazz Webgui user who will logging onto it.- Last Connection time for each dashboard(cu...
    4 months ago in IBM Cloud Pak for AIOps 1 Under review

    Enhance the Incident Viewer to display the Ticket Information (TicketNumber, TicketStatus) by allowing option to select itsm metadata fields of insights during creation of Incident View

    Currently, the Incident View creation is limited to select fields such as title, alertId, owner,team etc. There is no option available to select the insight attributes columns especially for selecting ITSM metadata (Ticket info) To know about the ...
    2 months ago in IBM Cloud Pak for AIOps 0 Under review

    Integrate the BMC Remedy Gateway with a Load Balancer

    There is a requirement to integrate the BMC Remedy Gateway with a load balancer such as GTM, however this solution has not been tested or certified and is not working in the customer's environment. Please look into including this functionality in ...
    4 months ago in IBM Cloud Pak for AIOps 0 Under review

    MS Teams Integration Multi-Channel Support

    Currently, incidents are being sent to a single MS teams channel. We have different teams that manage different devices and alerts on those devices. The ability to set which incidents go to certain channels would allow our customer teams to choose...
    7 months ago in IBM Cloud Pak for AIOps 0 Under review

    AIOps Incident Lifecycle - User Config Option for Incident Closure Resolved State for Incident

    The current lifecycle process doesn’t allow users to control when or how an incident should be marked as resolved or closed—it’s fully automated based on the Netcool alert status. This becomes an issue in certain use cases, especially when inciden...
    5 months ago in IBM Cloud Pak for AIOps 0 Under review

    AIOps should ingest Dynatrace Problems, not just events

    Problems are what our operations folks look at today, so we would like to replicate that functionality into AIOps. We're currently using the Message Bus Probe, but would like to use the integration if possible
    2 months ago in IBM Cloud Pak for AIOps 0 Under review

    Unable to get the thread count from the nci secondary server(noi-nciserver-1 )

    Verizon operates with two NCI server nodes: noi-nciserver-0 (primary) and noi-nciserver-1 (secondary). At times,the primary node’s thread count can reach up to 200, which is currently monitored through the eventprocessor.log. Since load balancing ...
    2 months ago in IBM Cloud Pak for AIOps 0 Under review

    All configuration items involving Alerts should allow the usage of all fields from the Alert schema including custom fields

    AIOps enables the extension of the alert schema with custom fields and these should be able to be used in the configuration of the system. This would include: In the "Add Menu Item" dialogue All fields should show in the list of columns selectable...
    about 1 year ago in IBM Cloud Pak for AIOps 0 Under review

    The alerts priority in an AIOPs incident (hence the root cause) should change as there are more alerts received after the incidents has been created.

    In practice, events may still come after the Incident has been created, and the priority has been assigned. The later alerts might be the root cause. So the Incidents prioritisation and root cause analysis should be triggered as there are more ale...
    8 months ago in IBM Cloud Pak for AIOps 1 Under review

    incident page does show assigned runbooks but it is not easy to access the runbook execution results

    The incident page does show assigned runbooks and you can easily start such a runbook by clicking the offered "Run" button. But if the runbook has already been executed (especially when triggered automatically) there is not easy to access to the r...
    3 months ago in IBM Cloud Pak for AIOps 0 Under review

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