Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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Integrate the Remedy BMC Gateway with Remedy ITSM

We have had several customers requesting the gateway integration for Remedy ITSM v20. There is only this information which does not address how the existing nco_g_bmc_remedy should be configured: https://www.ibm.com/support/pages/netcool-integr...
over 2 years ago in IBM Cloud Pak for AIOps 1 Future consideration

The UI needs to handle failed Administrative Data Tasks.

It is quite common for an administrative task that leverages Kafka to timeout and fail. Leaving the task in a hung up condition. The present procedure to clear these issues is running 2 or 3 calls to swagger to clear the condition. These calls are...
5 months ago in IBM Cloud Pak for AIOps 0 Under review

ASM servicenow observer to provide improved filtering of data either within the observation or post collection prior to insertion

It's useful because at the moment we have limited filtering in the filer API request, it applies to all classes being discovered and is applied to the API call made to servicenow. So you get a choice of Include or Exclude, but not the ability to c...
8 months ago in IBM Cloud Pak for AIOps 0 Planned for future release

NOI Grouped Parent Alarm is not considering MIN FO Alarm Values

We found that the NOI Grouped Parent alarm is not considering the Minimum FO Child Alarm values to populate in the parent alarm fields As per cea_process_ckeyparents procedure , this should be the precedence -- IN CASE MULTIPLE CustomText PROPAGAT...
5 months ago in IBM Cloud Pak for AIOps 0 Under review

Exact Topology Template must allow deselecting neighbourong nodes

In the exact topology templates while choosing the neighbouring nodes it is vital to allow updating the neighbouring vertex by removing some the already choosen vertex as neighbours. At the moment, topology vertex can only be added and once they a...
8 months ago in IBM Cloud Pak for AIOps 1 Future consideration

Enable users to be configured with a "Read Only" Role

With the extension of capabilities in AIOps to include a more "business" concepts such as "Incidents" there are a lot more users who would benefit from having a realtime view. This will enable the customer to extend the visibility of business impa...
3 months ago in IBM Cloud Pak for AIOps 0 Future consideration

ASM to support for file checksum on SD bulk job from aaionap service

SD bulk sync API should support passing file checksum in header from aaionap ASM should validate that each bulk sync file received from SD matches the checksum Checksum should be optional in API header; if it exists, then perform check, otherwise not
3 months ago in IBM Cloud Pak for AIOps 0 Under review

Tivoli Netcool/OMNIbus EIF SDK should support Windows Server 2022.

We plan to use Log File Agent & Netcool EIF SDK(posteifmsg) under Windows Server 2022 Datacenter Edition in Oct/2022. Log File Agent is supported now, but EIF SDK is not yet supported now. Please support EIF SDK for Windows Server 2022. ______...
over 2 years ago in IBM Cloud Pak for AIOps 2 Future consideration

Increase MessageLevel logging for http interface separated from setting for the ObjectServer.

To increase logging for curl command control (making a POST request with a JSON body) sent. Now we have only messages about clients connected.
over 1 year ago in IBM Cloud Pak for AIOps 0 Future consideration

Provide a means to automate creating NOI Incidents from Events in NOI - to be used for the customer for a consolidated view of thier issue with a easily added URL

Customer coming to NOI Dashboard with lot of events - can be overwhelmed and will not want to use the noise interface - while the consolidated view in the NOI Incident Module is consolidated to thier issue(s).
over 1 year ago in IBM Cloud Pak for AIOps 1 Future consideration

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