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Lots of our customer user BMC Remedy as ITSM tool, need direct integration of MCM with BMC Remedy to push Incident data. Currently we are working for a Large Telecom client which runs a BMC heavy shop from ITSM perspective. We are looking for a workaround for immediate consumption and adapter based integration for future as is available for ServiceNow.
Idea priority | Urgent |
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As Jacob mentioned above, this is addressed via our ecosystem integrations with WatsonAIOps. Link below which is in plan for 3Q 2021.
AIOPSECO-E-101