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Forward slots from event custom fields as part of the body when using a outgoing webhook to forward incidents to a external event management tool
When forwarding events via the outgoing webhook integration to an external event management tool (BMC Truesight Operations Manager) i.e. CPU, Filesystem, swap space etc. We only see event info and resource affected slots passed with the body. Key ...
Use websockets to establish communication between MCM Cluster Hub and the managed cluster (Public Cloud)
Sometimes the cluster hub could be installed in a data center with several security restrictions, with some exceptions the customer could open the outbound traffic to internet, in order to manage another cluster like EKS, AKS, etc. but at the end ...
Multicloud Manager supports helm v3, not only helm v2.
Now I feel Multicloud Manager can deploy and manage lifecycle remote cluster's Application only from helm v2 chart. My potential customer, OMRON (large precision equipment manufacturer in Japan), expect they can deploy and manage their helm v3 cha...
Improvement of the Deployment of CA signed certificate for cp4mcm product
Openshit Version : 4.2 Cloudpak-MCM version : 1.2.0 Enterprise Hosting Cloud : AWS Background: During CP4MCM installation , installer expects the certificate (BYOC) to be located inside cfc-component directory which works perfectly fine. Feature e...
Lots of our customer user BMC Remedy as ITSM tool, need direct integration of MCM with BMC Remedy to push Incident data. Currently we are working for a Large Telecom client which runs a BMC heavy shop from ITSM perspective. We are looking for a wo...
MQ Series Monitoring Agent: Include the RDQM (Replicated Data Queue Managers) support in ITCAM for Messaging agents.
The Monitoring team has been received a demand from MQ team about their new environment in the RDQM (Replicated Data Queue Managers).
Usually the new environment is composed of 3 servers, with one service active and the others in stand-by.
UI configuration option for case-insensitive username with LDAP
Currently, IBM Cloud Private only accepts case-sensitive usernames from LDAP. This is atypical and confusing for users as a result, especially if they're not even aware of how their username appears in the database. It can currently be configured ...
MCM Cassandra , increase trace retention to 4 days
Our customer from CE needs the retention data of application traces to be 4 days , instead of default 2 days. We understood this is hardcoded in Cassnadra but can not be changed / configured. We are using OCP 4.10.43 + MCM 2.3.28(FP6) TS011304665
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