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Amit Tripathy Sep 19, 2024
In Ubuntu #!/bin/sh used to link to bash, typical behavior on Linux distributions, but now has changed to linking to another shell called dash.
This is the root cause of the issues faced.
Workaround Steps to follow on existing agent setup:
1. Stop the HTTP Server Agent.
2. Stop the HTTP server and check httpd.conf file in $HTTP_SERVER_DIR/conf directory for the “Include” statement. If it has include statement then comment it. If not, then continue from step 4.
3. Start HTTP Server so that server instance will be identified by the agent.
4. Go to agent $CANDLE_HOME_DIR/lx8266/hu/bin and modify file httpserver-disc.sh and khu-debug.sh file from sh mode to bash mode, i.e., make first line in the script from #!/bin/sh to #!/bin/bash. Make same changes as above for http_server-agent.sh file present in $CANDLE_HOME_DIR/bin directory.
5. Start HTTP Server agent and check if correct conf file has been created/updated in $CANDLE_HOME_DIR/tmp directory.
6. As per configuration step, modify httpd.conf file in $HTTP_SERVER_DIR/conf directory with correct Include statement and restart the HTTP server. Agent should work as expected and agent instance should be visible on UI.
Alternative steps for fresh agent installation:
1. Go to agent installer $..APMADV_Agent_Install_8.1.4.0.21/.apm/inst/http_server-agent/ira/agent/all_unix/scripts directory and modify file httpserver-disc.sh and khu-debug.sh file from sh mode to bash mode, i.e., make first line in the script from #!/bin/sh to #!/bin/bash. Make same changes as above for http_server-agent.sh file present in $..APMADV_Agent_Install_8.1.4.0.21/.apm direcory.
2. Start HTTP server agent installation with above changes and it should have expected conf file created in $CANDLE_HOME_DIR/tmp directory along with the working agent.
BOARD COMMENTS:
You have opened a record in idea portal database. Your request seems to be related to a defect. Please open a support ticket in SalesForce and it will be routed to the right team in support.
Please help correct and restore it to normal working condition.