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Status Future consideration
Workspace Instana
Categories Extend Capabilities
Created by Guest
Created on Aug 9, 2023

Ability to pass details on service when an alert is triggered for custom events/built-in events

Need ability to pass details on service when an alert is triggered for custom events/built-in events.

Required format - subject line+ service name.

Idea priority High
  • Guest
    Nov 6, 2023

    For custom events and built-in events, although the title of event does not include the name of the affected service, it is already included as part of alert payloads (entity label and entity type). Placeholder support for the title of custom events and built-in events are not planned (for the next 12 months), but is a future consideration.

  • Guest
    Sep 6, 2023

    This will help to triage issues quickly. Currently team has go inside the alert details to figure out which service is affected.

  • Guest
    Aug 24, 2023

    If 'entityLabel' can be added as part of custom events/built-in events' alert subject line, it will help team to have a quick glance on what entity the alert has been triggered. Just like the placeholder which we can add in smart alerts.