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Status Future consideration
Workspace Instana
Categories Extend Capabilities
Created by Guest
Created on Nov 8, 2023

Ability to pass details on service name in title when an alert is triggered for custom events/built-in events

Need ability to pass details on service name when an alert is triggered for custom events/built-in events.

Required format - subject line+ service name.

Please Note: We are aware that the name of affected service is passed in payload but the ask is to add it to title to ensure readability

If 'entityLabel' can be added as part of custom events/built-in events' alert subject line, it will help team to have a quick glance on what entity the alert has been triggered. Just like the placeholder which we can add in smart alerts.

Idea priority High
  • Admin
    Cross Ganaway
    Dec 12, 2023

    Thanks for submitting this idea. We are currently considering many ways to improve notifications when an alert is triggered. We would love to get more details on the problems you are trying to solve with this request. Can we setup some time to discuss?

    1 reply
  • Guest
    Nov 9, 2023

    Refer INSTANA-I-1727