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Instana dev has implemented a feature to retrieve processes from a given service name. This feature is behind a feature flag. Please let us know your tenant unit so we can turn on the feature flag for you.
Here is an example to retrieve all processes for a service named "cart".
Service Name -> Processes
curl -XPOST https://foo-bar.instana.rocks/api/infrastructure-monitoring/analyze/entities -H "Content-Type: application/json" -H "authorization: apiToken $apiToken" -d '{"timeFrame":{"to":1718895396498,"windowSize":3600000},"tagFilterExpression":{"type":"TAG_FILTER","name":"service.name","operator":"EQUALS","entity":"NOT_APPLICABLE","value":"cart","tagDefinition":{"name":"service.name","type":"STRING","path":[{"label":"Others"},{"label":"service"},{"label":"name"}]}},"pagination":{"retrievalSize":20},"type":"process","metrics":[{"metric":"cpu.user","aggregation":"MEAN","label":"CPU Usage (User)"},{"metric":"mem.virtual","aggregation":"MEAN","label":"Virtual Memory"}],"order":{"by":"label","direction":"ASC"}}'
Dear Customer,
We thank you so much for submitting an idea and, in doing this, we appreciate your support in improving Instana product.
Unfortunately this requirement is not currently in our roadmap and will not be for the next 12/18 months.
If this feature is still a priority for your Instana implementation at that time, please reopen it to bring up to our attention and we will reevaluate for its inclusion.
The linked answer is the way to achieve the desired outcome. Right now we will not implement something more specific.
Thank you & best regards
Henning Treu - Instana Product Manager Agent, Logging, Applications
This is about exporting the graph to ServiceNow