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Status Needs more information
Workspace IBM Cloud Pak for AIOps
Created by Guest
Created on Jan 23, 2026

RELATED IDEAS

(Adoption Blocker) Probable Cause Calculation - implemented Human in the loop capability using impact

Cloud Pak for AIOps lacks Human in the Loop for probable cause, limiting operator control and reducing trust compared to Impact with CNEA

Idea priority High
  • Guest
    Jan 28, 2026

    TELUS Have NOI on OCP hybrid deployment in production where they have human in the loop functionality implemented using Impact as out of the box probable cause doesn't work for telecom alarms. Yasser implemented operator view and impact backend logic so end user can right click and assign Cause Weight to type of alerts so next time it takes into consideration while calculating Probable cause score . When they are going to CP4AIOPS , all of this functionality will break as underneath schema is different and not sure even if can be implemented.


    They have current implementation in production that they need to bring forward either by OOTB functionality or additional feature.

    Without this the probable cause calculation OOTB for their alarms in unusable. Hence all grouping and dependent features.

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