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Please use the following category to raise ideas for these offerings for all environments (traditional on-premises, containers, cloud):
Cloud Pak for Multicloud Management
Cloud Pak for Network Automation - including Orchestration and Performance Management
Cloud Pak for Watson AIOps - including Netcool Operations Management portfolio
Edge Application Manager
IBM Observability with Instana
ITM-APM Products - including IBM Tivoli Monitoring v6 and Application Performance Monitoring v8
Workload Automation - including Workload Scheduler
Tivoli System Automation - including Tivoli System Automation Application Manager (SA AM), Tivoli System Automation for Multiplatforms (SA MP)
Add support for HTTPS and Authentication against Proxy in Agile Service Manager's ServiceNow Observer
The ASM ServiceNow Observer supports connection from ASM to ServiceNow via a web proxy, but does not support connections to the proxy that require either HTTPS or authentication. On-Prem ASM instances located in secure networks are therefore unable to connect to (all) externally hosted ServiceNow instances without this option to authenticate at the outbound proxy.
If the ServiceNow observer added options to the "Proxy" field to allow specifying a Username/Password to perform authentication against, and supported HTTPS as well as HTTP connections to the proxy, this would let on-Prem ASM instances work in a wider range of networking environments.
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