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data retention be extended for beyond 365 days for active as well as ceased devices

See this idea on ideas.ibm.com

For some customers it is essential to  have the historic data for more than 12 months. Hence need to have feasibility to extent the retention period beyond 365 days.

Also same retention should be available for the devices which are not currently being polled/monitored. This is required to have visibility of historic data of the device. 

Idea priority High
  • Admin
    Kaushal Maru
    May 1, 2025

    Dear BT team - As of our 7.1 release we've now published our updated guidance that will allow you to extend the retention beyond the 365 days limit to upto 730 days (2 years).

    Here's the related guidance in terms of how to scale the storage accordingly :-

    https://www.ibm.com/docs/en/sevone-npm/7.1.0?topic=guides-sevone-cluster-sizing-methodology

    Hope you find this useful and I will progress to close this Idea request.

    Best Regards,

    Kaushal

  • Guest
    Aug 4, 2023

    Hi Ryan, Thanks for the comments. The requirement is due to the contractual agreement with the customer. Customer needs to have data stored for at least 15 months.

  • Admin
    Ryan Wilson
    Aug 3, 2023

    Hi there. Thanks for opening this idea. Can you tell us more about why BT has a requirement to store data > 365 days. What is the business value and how is that data used? Where does 365 days fall short? Is it applicable to all of BT's customers? Is longer data storage worth the tradeoff to product performance and infrastructure cost?