Skip to Main Content
Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Please use the following category to raise ideas for these offerings for all environments (traditional on-premises, containers, cloud):
  • Cloud Pak for Multicloud Management

  • Cloud Pak for Network Automation - including Orchestration and Performance Management

  • Cloud Pak for Watson AIOps - including Netcool Operations Management portfolio

  • Edge Application Manager

  • IBM Observability with Instana

  • ITM-APM Products - including IBM Tivoli Monitoring v6 and Application Performance Monitoring v8

  • Workload Automation - including Workload Scheduler

  • Tivoli System Automation - including Tivoli System Automation Application Manager (SA AM), Tivoli System Automation for Multiplatforms (SA MP)

  • Tivoli Application Dependency Discovery Manager - TADDM


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.


Status Not under consideration
Created by Guest
Created on May 7, 2013

Request for a written description of detailed information in the TSA manuals

"Request for a written description of detailed information about relationship between OpState of resources and OpState of resource group, in Administrator's and User's Guide"

This request comes from the PMR - 79859,6XM,760 (E54-z-79859)
TSA V3.2.1 FP3 design(internal behavior) change causes lsrpdomain command to fail during TSA startup.

In our customer's environment, we are doing the daily operations with user scripts, such as start and stop domain or resource group.

OpState "Unknown" of a Resource has occurred because MonitorCommand after the StopCommand is killed while the resource group is stopping.
At that time OpState of the resource group remained "PendingOffline" because other resources were yet in the middle of stopping,
then OpState of the resource group changed to "StuckOnline" after all resources are stopped, momentarily changed to "FailedOffline".
For the resource which had become "Unknown" OpState, MonitorCommand is executed again after MonitorCommandPeriod.
OpState "Offline" will then be detected by the MonitorCommand and OpState for the resource group will be "Offline".

There is no description of behavior like this in the TSA manuals.
Many other users will have to control the start and stop domain by user scripts.
If we do not know about all the transition conditions of OpState, script will abend due to script not being able to accurately detect and handle the exact state of the TSA resources.

In this regard, I got the following answers,
"Customer was using IBM.ERRM to monitor the OpState change at the resource group level which can and does report internal OpState changes, not just the "true" OpState change for the resources.
Recommended that customer change monitoring structure to watch either the aggregate resources or their constituent resources in hopes of much greater granularity of problem detection and reaction. "

It is not recommended for the user scripts to refer the OpState of the resource groups.
For error handling, we want detailed information for the relationship between the OpState of resource groups and OpState of resources, to avoid any unexpected behavior.

In "Administrator's and User's Guide (SC34-2583-01 p42)" this behavior is explained that "A resource group can reach the status Failed Offline as a result of a binder run" (see below),
We want the details of binder's judgement to be described in the manual.

Failed Offline 3
Specifies that one or more member resources contained in the resource group, are FailedOffline. In this case, all resources contained in the resource group will be set to Offline.
A resource group can reach the status Failed Offline "as a result of a binder run" if a resource group members could not be placed. See also “Assigning node location” on page 87. If this is the case the automation details show a BindingState of Sacrificed.

Idea priority Medium
RFE ID 34575
RFE URL
RFE Product Tivoli System Automation for Multiplatforms (SA MP)
  • Guest
    Apr 12, 2019

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Cloud
    Product family - Workload Automation and Control Desk
    Product - Tivoli System Automation for Multiplatforms (SA MP)

    For recording keeping, the previous attributes were:
    Brand - WebSphere
    Product family - ITSM Automation and Control Desk
    Product - Tivoli System Automation for Multiplatforms (SA MP)

  • Guest
    Oct 10, 2015

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - WebSphere
    Product family - ITSM Automation and Control Desk
    Product - Tivoli System Automation for Multiplatforms (SA MP)

    For recording keeping, the previous attributes were:
    Brand - Tivoli
    Product family - Automation
    Product - Tivoli System Automation for Multiplatforms (SA MP)