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Support for external approvals for Cloud database entities has been added now. Thanks!
Hi Simon, looks like this is not currently supported (sending database or database server actions to SNOW) and needs to be prioritized.
Simon, thank you, will work with customer to get support ticket opened
The integration with ServiceNOW supports all actions.
Please log a support ticket at https://support.turbonomic.com/hc/en-us/requests/new to investigate this further.