Cloud Management and AIOps


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Review the impacted forecast lines updated & deleted by reference data changes

When reference data changes, could we add the ability to see the impacted forecast lines prior to updating the reference data? This would allow users to easily review and approve the changes. Currently, the only process I'm aware of is to create a...
about 2 hours ago in Apptio / Apptio Planning 0 Submitted

Prevent Instana from Auto-Closing ServiceNow Incidents When They Are In-Progress

Description: Currently, Instana–ServiceNow integration automatically creates and closes incidents based on the lifecycle of Instana alerts. Behavior today: When an Instana event is triggered, an incident is successfully created in ServiceNow. When...
about 3 hours ago in Instana / Integrations 0 Submitted

Allow Instana agent sending metrics to both Instana backend and our streaming layer, e.g. Kafka

We propose that the Instana agent should be capable of transmitting metrics not only to the Instana backend but also to our streaming layer, specifically Kafka. This dual transmission capability will enhance our data processing and analytics capab...
about 16 hours ago in Instana / Integrations 0 Submitted

Variance Analysis functionality by Department & Vendor

Right now I understand that Variance Analysis for Forecasting in Apptio Planning can only be performed by Cost Center & Account Category. Allowing Variance Analysis to be configured based on different data would be tremendously helpful! For ex...
2 days ago in Apptio / Apptio Planning 0 Submitted

Use the value "Actuals" for the Source Plan field for actuals rows appended into forecast plans instead of the forecast plan name

Currently, when a forecast plan is created, actuals rows use the plan name in the Source Plan field (e.g., “FY2025 November Forecast”). To improve clarity between actuals and forecast data, we request that actuals rows appended during plan creatio...
14 days ago in Apptio / Apptio Planning 2 Planned for future release

Include Location as a field that's available in the Filters

We are currently unable to filter by location and that is something that the State of Massachusetts cares about.
7 days ago in Apptio / Apptio Planning 0 Submitted

Improve Email Notifications for Multi-level Approval Workflow

When testing the multi-level approval workflow, we encountered the following two issues: 1. A submitter of the Cost Object will never know if the plan is returned or approved via email notification. So, the owner of that level would need to commun...
8 days ago in Apptio / Apptio Planning 0 Submitted

Create a custom Field in the Incident Details Overview to save the ITSDM Ticket Number

We have a customer that uses the generic WebHook to integrate with an ITSDM (CA Service Now). Today we don't have any rastreability at Instana, when a ticket is create in the ITSDM. Our first request would be to create a custom field at Incident D...
3 months ago in Instana / Integrations 0 Submitted

Privacy enhancement to the Labor Tab.

Would it be possible to lock or hide the Existing / Planned Employee subtab under Labor tab to some users? The goal is to enable more granular access control—so that user permissions could be configured to allow access to either the Existing tab, ...
2 months ago in Apptio / Apptio Planning 1 Future consideration

Enable Alerting on Business Metrics in Instana

Instana currently supports the ingestion of business metrics via OpenTelemetry (OTLP), which is a powerful way to correlate application performance with business outcomes. However, there is no native mechanism to create alerts based on these busin...
13 days ago in Instana / Integrations 0 Submitted

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