Cloud Management and AIOps


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Showing 27

Avoid error popup about loggingdll.dll in Fixpack Support Installation

Trying to install some Fixpack Support Installation (i.e. 5.5.0-TIV-KD5-FP0007) on Windows 2016 server, we receive an error popup with the message: Couldn't load LoggingDLL.dll file, Installation aborted. and a subsequent popup with the message: E...
28 days ago in ITM/IBM APM 2 Is a defect

Flexibility to adjust the adaptive threshold to take a longer time-frame into account to avoid sharp changes to the adaptive threshold.

The customer requests more flexibility in the method of determining the adaptive threshold and allow the adaptive threshold to take a longer time-frame into account when modifying the threshold. In the cases experiences by the customer, when a tre...
5 months ago in Instana / Alert 3 Is a defect

Both the v2 and v3 API's require customer facing documentation that covers the rate limits for the various endpoints contained where in.

Information such a rate limits for updates to API is a critical oversight in the SevOne published documentation. Customer uses api for a significant portion of SevOne functionality for large updates e.g. device adds, interface description updates ...
3 months ago in SevOne / Network Management System (NMS) 2 Is a defect

Supporting the Monitoring Agent for HTTP Server on Ubuntu 24.04 LTS

I checked the KHU module for HTTP Server monitoring and found that when executing ./http_server-agent.sh start, a file named `khu.opt.IBMIHS.conf.httpd.conf` is automatically created, but it should be `khu.opt.HTTPServer.conf.httpd.conf`.
2 months ago in Cloud Pak for Multicloud Management Ideas 4 Is a defect

Improve API v2 robustness and error checking

V2 APIs are “blind” and do not consider the health state of the cluster during execution. For example, when creating a device, a success message is returned but when using subsequent API to apply device metadata, device does not exist error is ret...
2 months ago in SevOne / Network Management System (NMS) 1 Is a defect

Enhancing Maintenance mode bug

When someone puts 1 device into maintenance mode it only shows the first 6 digits of the device name. However, many clients have similar long naming conventions and you canno't differentiate between devices with the same 6 digit prefix.
about 1 year ago in SevOne / Network Management System (NMS) 0 Is a defect

The metrics pods are erroring out because they cannot have a secret defined for them. This causes many errors. Need to turn them off OR add a secret.

The current metrics pods are used to gather data for the last 14 days so that Turbo instances can instantly give recommendations on being connected to a new target without having to wait 14 days. However in this particular client (and I'm sure oth...
4 months ago in IBM Turbonomic ARM / Target Support 0 Is a defect

Create API to purge data for a given agent/host

The agent on our Instana backend host got switched from Infrastructure mode to APM mode and cause the system to consume more than 100 GB of data over the course of just a few days. We switched it back off, but now we are stuck with all this data w...
almost 2 years ago in Instana / Self Hosted 4 Is a defect

AzureApp service

As we could see, your Azure App Services are discovered and we are able to see the metrics. You were missing the tracing so we did the troubleshooting for that. We could see that our InstanaProfiler is in place and after checking the logs, there a...
9 months ago in Instana / Self Hosted 1 Is a defect

No tracking of user who executed a failed action

When someone execute some action on Turbonomic and this action fails (for any reason), the field that shows which user executed are not populated, even if we download the csv files. This lead to a security and behaviour track issues.
over 2 years ago in IBM Turbonomic ARM / UI & User Experience 1 Is a defect

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