Cloud Management and AIOps


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My subscriptions: Alert

Allow Smart Alerts to train on historical metric data collected prior to alert creation

Problem Statement: Instana Smart Alerts based on adaptive thresholds require a fixed 14‑day training period starting from alert creation, regardless of how long the underlying entity has already been monitored. This creates a significant limitatio...
14 days ago in Instana / Alert Functionality already exists

custom querying option in the alerting/events section

it would be helpful if we could enter our own custom query as its difficult to map to the default options and we could enter any kind related to infra/logs etc.
22 days ago in Instana / Alert Functionality already exists

Alert mail includes the timestamp in specified timezone

When incident happens, Instana can send the incident mail, and in the mail there is timestamps when the incident starts or closes. But it's timestamp is in UTC. We want to specify the timezone ( like JST ) in the mail. It can be set per alert-chan...
about 1 month ago in Instana / Alert Functionality already exists

Shorter Grace Period for SmartAlerts

Currently, the shortest configurable Grace Period in SmartAlerts is 10 min (a lot longer compared with Custom Events, which have a minimum lapse of 5 sec). We'd like to have shorter Grace Period options when configuring SmartAlerts (5s and up woul...
6 months ago in Instana / Alert Functionality already exists

Automatic event creation for process alerts

We are looking for a solution to employ a predefined list of Processes on the agent config and would need an event for "process down" created if the Instana server detects that process metrics came in from a host at any point and maintain that sta...
7 months ago in Instana / Alert Functionality already exists

Need to be able to define Adaptive Smart Alerts against Endpoints

While Adaptive Monitoring against Services is useful, there are many cases where it can miss key problems that are happening. Sometimes, only specific URLs are being impacted. Since the data is being aggregated to the service level, those problems...
8 months ago in Instana / Alert Functionality already exists

Color-coded highlighting based on ticket status

Description: Currently, Instana alert emails display ticket/event details in plain formatting. For better readability, we request support for color-coded highlighting based on ticket status. Request: Open Tickets → Title should be displayed in Red...
9 months ago in Instana / Alert Functionality already exists

Missing node/component should be expressed for a longer term in the infrastructure map for traditional systems

In the infrastructure map, when the node or component is down ( metric is not sent to the backend ), that node/component is not displayed in the Infrastructure map anymore. This is a good design for cloud native systems, each container lifecycle i...
over 1 year ago in Instana / Alert Functionality already exists

Add dynamic value tags to alerts in non-global custom payloads

Hi, Can you please add ability to choose dynamic tag values for non-global custom payloads on alerts? Currently this is only available for global custom payload (see attached picture). Best regards,ldrascic
over 1 year ago in Instana / Alert Functionality already exists

Easy threshold management

We can’t configure built-in events. Threshold management for every individual service/host. the configuration can be done for services and hosts as well because the operational cost is too high at the moment
over 1 year ago in Instana / Alert Functionality already exists

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