Cloud Management and AIOps


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Showing 25

Instana's Microsoft SQL Server sensor not supporting client-side tracing for PHP application for customer

Customer- SBM Limited has a PHP application instrumented with the Instana agent on CRM APP Server where database calls are not appearing in the Instana traces. SQL queries to mssql are missing. https://www.ibm.com/docs/en/instana-observability/1.0...
3 months ago in Instana / PHP / Tracing 4 Delivered

Mass "insufficient authority" errors in a log for SYSTEM.AUTH.DATA.QUEUE

Dear Colleagues, due to security policies the customer is not able to grant access to the special queue. Hence they experience the following error in a log: Error: 2025-05-20T07:10:58.879Z AMQ8077W: Entity 'mqumon01' has insufficient authority to ...
6 months ago in Instana / MQ 1 Delivered

Instana Agent Installation on MQ: Configuration Challenges and Retry Mechanism Concerns

We encountered some issues during the Instana Agent installation on MQ. Below are the steps we followed and our observations Initial Installation The Instana Agent was installed with the default configuration, running under the "system" account. C...
about 1 year ago in Instana / MQ / Sensor 1 Delivered

Support for PHP in rootless podman

As part of the ongoing support for rootless podman, we would like to request full support for PHP, both for Infrastructure monitoring (sensor) as well as tracing.
10 months ago in Instana / PHP / Tracing 1 Delivered

Need the ability to monitor IBM MQ Alias Queues

The customer uses Alias Queues for the IBM MQ applications. Within Instana, Alias Queues are not monitored. So, the customer has no visibility into what's happening within their applications. For example, when they look at the Traces going through...
7 months ago in Instana / MQ 0 Delivered

Allow disabling active monitoring of PHP-FPM via pm.status_path in PHP Tracer through a custom setting in Instana configuration

Currently, the Instana PHP Tracer performs active monitoring of PHP-FPM processes using the endpoint configured in pm.status_path, triggering CGI backend requests every second to retrieve the status of the worker pools. This behavior can be mislea...
4 months ago in Instana / PHP 2 Delivered

Uninstalling agent should remove all files and libraries

When uninstalling the Instana agent customer expect that everything related to the Instana agent should get removed. This is not the case for PHP monitoring. After you uninstall the agent there is still Instana files outside the agent folder that ...
over 1 year ago in Instana / PHP / Tracing 5 Delivered

To be able to monitor PHP for Windows

We would like to monitor Nginx and PHP on windows. But according to our checking, both Nginx and PHP for Windows is currently not supported. So, it would be great if you support Nginx and PHP soon to be able to monitor by Instana. Best Regards, Kh...
over 3 years ago in Instana / PHP 4 Delivered

AWS Fargate agent for PHP Fargate Collector

Instana currently supports following Fargate Collectors https://www.ibm.com/docs/en/instana-observability/current?topic=agents-aws-fargate-agent. It would be nice if you can also add support for PHP language.
over 2 years ago in Instana / PHP 5 Delivered

Support for RDQM DR scenario

Dear Colleagues, following the documentation https://www.ibm.com/docs/en/instana-observability/current?topic=technologies-monitoring-mq#replicated-data-queue-manager-rdqm-support we support RDQM HA scenario only, but we have an engagement with lar...
5 months ago in Instana / MQ / Sensor 3 Delivered

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