Cloud Management and AIOps


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A new view or option under "Dimensions" that allows Support to right-click and debug affected applications, services, and microservices

Problem Description Who is affected: Support engineers, SREs, and operations teams managing complex application environments. Current process: Status visibility is fragmented across tools.Troubleshooting requires manual data gathering and environm...
7 months ago in Concert 0 Under review

Instana run under a non-root after installation (Standard Edition)

Customer is expecting that all Instana processes should run under a non-root user after issuing stanctl up command. We were advice (by an Instana site reliability engineer) to do the following and if would solve the problem but it did not: copy /r...
5 months ago in Instana / Self Hosted 0 Under review

Add Infrastructure Inventory

This idea would be similar to how you have access_points for certs For our use case with ingesting certs: We have windows servers with many keystore locations on each server The same cert can be included in many of the keystores across many server...
6 months ago in Concert 0 Under review

Automatic CVE Resolution via CPE in SBOMs

Why is it useful? SBOMs often include CPEs, which are globally recognized identifiers for software components. Leveraging these identifiers enables IBM Concert to automatically discover associated CVEs using public databases, delivering immediate ...
4 months ago in Concert 0 Under review

Need to fix Agent download process for air-gapped customers

This is related to support case TS018328082 The issue is with Standard Edition when working with air-gapped customers. The behavior was different with the Docker backend. But, with standard edition, here is what happens. The customers have access ...
9 months ago in Instana / Self Hosted 0 Under review

Automated Certificate Policy Updates Based on NIST SP 800-52 and Improved Signature Algorithm Detection

Title Automated Certificate Policy Updates Based on NIST SP 800-52 and Improved Signature Algorithm Detection Solution Value Statement Enable IBM Concert to automatically update certificate policy rules based on NIST SP 800-52 guidance and improve...
3 months ago in Concert 0 Under review

Need improved prereq checking for Standard Edition

There are a number of common problems that we've seen with customer installs where better prereq checking could have prevented an installation failure. We would like to see the prereq checker improved to check for additional prereqs. The following...
3 months ago in Instana / Self Hosted 3 Under review

Allow for full data retention greater than 30 days

As per Instana documentation, any value greater than 7 is supported for data retention settings. However, we were notified that 30 days is the maximum supported value by IBM Support team. We usually tend to keep the APM metrics for longer duration...
6 months ago in Instana / Self Hosted 0 Under review

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