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SRE

Showing 8 of 3612

At the time of first reviewing the case to request for the backend server logs to be preserved by the SaaS team for retrospective review.

During the initial review of a case, the SaaS team should be able to save the back-end server logs and conduct a retrospective review.Of course, the customer needs to report the issue as soon as possible in order to have the best chance of preserv...
7 months ago in Instana / SRE 1 Not under consideration

Automated report from instana dashboards

We are trying to send an automated report from instana custom dashboard via email, but we don't see any options available in UI also don't see anything in the instana documentation. https://www.ibm.com/docs/en/instana-observability Please help wit...
8 months ago in Instana / SRE 0 Future consideration

restricting API source IP addresses

Anyone who knows API token can change Instana configuration with using Instana API. For security, I hope that Instana backend should be able to restrict API source IP addresses.
over 1 year ago in Instana / SRE 1 Not under consideration

AWS Private Link required

We have not rolled out Instana to even half of the required systems in the bank and our egres costs are escalating very quickly and we would be able to manage it with the introduction of AWS Private Link from Capitec to Instana.
over 1 year ago in Instana / SRE 1 Not under consideration

Open a service IP per tenant to send events via Webhook

Open a service IP per tenant to send events via Webhook, so that you don't have to open the entire list of IPs given by the instant support according to the region and then run the risk of adding more IPs without inform us and that the alerts do n...
almost 2 years ago in Instana / Alert / SRE 1 Not under consideration

Extend backend APIs to export/import gracefully all possible configurations rather than just a few

As an AIOPs practictioner I would want to see the API's (only APIs not the UI) behind config-migration feature be extended to support the migration of all possible Insatna configurations. Currently, it is only limited to Applications, Websites, Mo...
almost 2 years ago in Instana / Access Control / Agent / Alert / API-C / Backend Enablement / Extend Capabilities / Integrations / Self Hosted / SRE 3 Not under consideration

Manually deleting specific traces from an application

We had a security incident at Instana, we found sensitive data in the traces of an authentication application. We are looking for a way to manually delete these special traces.
over 2 years ago in Instana / Application perspectives / SRE 1 Not under consideration

Customer defined encryption key for data at rest

Have the option for customers to defined their encryption key for data stored at rest on INSTANA's SaaS Backends. For example, an integration with IBM Key Protect for IBM Cloud could do that.
over 2 years ago in Instana / SRE 1 Not under consideration