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Status Not under consideration
Workspace Instana
Categories SRE
Created by Guest
Created on Mar 7, 2023

AWS Private Link required

We have not rolled out Instana to even half of the required systems in the bank and our egres costs are escalating very quickly and we would be able to manage it with the introduction of AWS Private Link from Capitec to Instana.

Idea priority High
  • Admin
    Máté Návay
    Apr 3, 2023

    This is something that could work as long as the customer infra is hosted in the same cloud provider or preferably in the same cloud region even.
    We see two major and a few smaller downsides to this, which is why we don't expect to support this in the near term:
    - it reduces our flexibility in operating our SaaS offering and would predetermine where customers' tenants need to be created
    - it would create operational overhead to avoid traffic leak issues

    Preliminary data shows that only a subset of our customers would benefit from this, while our self-hosted offering can also offer relief.
    Once we can offer SaaS in all major cloud providers and we can heavily automate moving customer tenant units, we will reconsider adding this capability to our offering.