Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.

Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

Integrations

Showing 5

Instana cannot capture the IMS JDBC

Instana cannot capture the IMS JDBC calls by default if application uses this jar file.IMS uses two APIs for accessing the IMS data; the first one is JDBC 4.0 spec, and the second is the DL/I API. The IMS team confirms that JDBC implementation is ...
almost 2 years ago in Instana / Integrations 2 Delivered

Be able to set priority in the Service Now integration (alert channel)

We currently set priority, it seems, in an arbitrary manner. However, its seems that the priority in SNOW is actually based on two other fields: business impact and urgency. This request is to be able to set an impact and urgency field on SNOW ale...
11 months ago in Instana / Alert / Integrations 2 Delivered

Be able to set various fields in the Service Now integration

Currently, we can open a SNOW ticket via our SNOW alert channel. But there is no way to set certain fields (like Category and Assginment Group). This request is to be able to set these certain fields.
11 months ago in Instana / Alert / Integrations 2 Delivered

Ensure when an incident/issue no longer exists, we send a 'close' to Service Now

Right now our SNOW integration only opens tickets in SNOW. But when an incident/issue no longer exists, we should also send the corresponding 'close' to Service Now.
11 months ago in Instana / Integrations 2 Delivered

Event API: Fetch events related a single entity or a query

As an IT Ops engineer looking into specific entities in any 3rd party tools backed by Instana data, I would like to fetch / see all the existing issues and incidents of a specific entity. Currently, we have the API: https://instana.github.io/opena...
almost 2 years ago in Instana / Alert / Integrations 1 Delivered

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.