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Instana

Showing 1024 of 3002

At the time of first reviewing the case to request for the backend server logs to be preserved by the SaaS team for retrospective review.

During the initial review of a case, the SaaS team should be able to save the back-end server logs and conduct a retrospective review.Of course, the customer needs to report the issue as soon as possible in order to have the best chance of preserv...
about 22 hours ago in Instana / SRE 0 Submitted

From the “Instana trial” start mail, make access to “Instana dashboard” easy to understand.

The problem in this case is that when a customer applies to use “Instana trial” and actually tried to use it, they do not know where to access it. The contents are as follows. Follow the link below to apply for access to the 14-day Instana trial. ...
about 21 hours ago in Instana / Common 0 Submitted

Need improved process for Standard Edition air-gapped installs

We need to improve our processes for air-gapped installations of Standard Edition. Working with a customer, we encountered two different problems related to being in an air-gapped environment. First, there is no viable way to update the license in...
1 day ago in Instana / Self Hosted 0 Submitted

Excluding specific endpoints from monitoring

Instana agent discover and monitor all endpoints however some of them may be irrelevant,under maintenance or fixing progress. So it will be useful to disable/exclude specific endpoints from monitoring when needed. This feature may help us to monit...
1 day ago in Instana / Application perspectives 0 Submitted

Excluding specific services from Application Perspective Scope

It is not possible to exclude some of the downstream calls(for ex:excluding only DB calls) from definition. Filtering feature does not support the necessity above, so we cannot define exact perspective.
1 day ago in Instana / Application perspectives 0 Submitted

Custom dashboard queries shows misleading retention information in case of approximation

We have example in custom dashboard were some panels with complex queries show approximation because of retention where the real reason is query time-out. Although we believe this is a flaw we were asked to raise feature request. So please conside...
2 days ago in Instana / Application perspectives 0 Submitted

Create event on CPU/Memory usage (K8S)

Hi, We want to configure an Instana event on Kubernetes. This event should warn us when the used memory or cpu is at a certain level on the deployment. Currenly it is not possible to create an event on this. Can you create this possibility? Thanks...
8 days ago in Instana / Kubernetes 0 Submitted

Need a lighter weight solution for autotrace webhook

Customers use the autotrace-webhook to avoid having to manually configure each and every deployment that they deploy into their kubernetes environment. But, the current implementation of the autotrace webhook is pretty heavy weight and can cause s...
2 months ago in Instana / Tracing 0 Future consideration

RPC call in Instana is not capturing http status code

http code for WCF is mapped as RPC calls in Instana UI and same has been confirmed in the support ticket, we would like to get correct mapping for all http codes in WCF.
29 days ago in Instana / Tracing 0 Planned for future release

Instana to monitor IBM DataPower Gateway Physical appliance to do end-to-end observability solution for IBM API solution.

My Clients in Thailand have applications expose service to consumers by API and using IBM solution that inclide [1] IBM DataPower Gateway Physical appliance [2] APIConnect on CP4I . They plan to use Instana to do end-to-end observability but now I...
27 days ago in Instana / DataPower 0 Submitted

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