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IBM Cloud Pak for AIOps

Do not delete alerts in ServiceNow

Any alert delete in Concert Operator will also be deleted in the related ServiceNow incident. We are looking to keep the alerts in ServiceNow, with a "Closed" status, indefinitely, or as decided by a ServiceNow maintenance workflow.This deletion a...
1 day ago in IBM Cloud Pak for AIOps 0 Submitted

SYNC communication between AIOps and Netcool via Netcool Connector

The idea of the RFE is to request a SYNC communication between AIOps and Netcool via Netcool Connector. This is so if we make a change on an alert on AIOps it goes back to Netcool.
1 day ago in IBM Cloud Pak for AIOps 0 Submitted

PostgreSQL Backup & Restore Procedure/Script for Disaster Recovery and Cluster Failure Scenarios

Complete PostgreSQL database backup procedure. Complete PostgreSQL database restore procedure. IBM-supported backup and restore scripts or automation. Pre-backup validation and health-check procedures. Post-restore validation steps to conf...
4 days ago in IBM Cloud Pak for AIOps 0 Submitted

Sort Users and User Groups Alphabetically and Add Search Functionality in "Assign Owner" and "Assign User Group" Menus

We are requesting an enhancement to the Assign Owner and Assign User Group functionality in Alert Viewer. Currently, when users right-click an alert and select Assign Owner or Assign User Group, the displayed list of users and user groups is not s...
10 days ago in IBM Cloud Pak for AIOps 0 Planned for future release

Streamline "Take Ownership" Action: Auto-Acknowledge Alerts and Remove User Group Selection Pop-up

We are requesting an enhancement to the Alert Viewer Take Ownership workflow to reduce unnecessary operator actions and improve alert triage efficiency. Currently, operators must perform multiple manual actions to take responsibility for an alert ...
10 days ago in IBM Cloud Pak for AIOps 0 Under review

Provide distributed CSI-backed storage support for Concert Operate / IBM CP4AIOps (Rook-Ceph)

# Enhancement Request: Support Distributed CSI Storage for Concert Operate / Cloud Pak for AIOps on Linux ## Summary Provide a fully supported distributed CSI-backed persistent-storage option for Concert Operate / IBM Cloud Pak for AIOps deploymen...
4 days ago in IBM Cloud Pak for AIOps 0 Submitted

Right-click ungroup tool

The customer would like a right-click tool whereby an alert can be un-grouped and optionally removed from any associated incident. Second, they want the option to be able to assign the alert to a new incident. In brief: Right click tool: select ...
2 months ago in IBM Cloud Pak for AIOps 0 Planned for future release

Verizon is requesting dashboard-friendly API capabilities for the Concert Operate / AIOps GET Alerts API

Background The Verizon SA360 application requires access to alert/event data from IBM Concert Operate / AIOps. SA360 provides an Alerts Dashboard used by Verizon NMC operators. These users do not access the AIOps native UI.  The dashboard mus...
5 days ago in IBM Cloud Pak for AIOps 0 Submitted

AIOPs alert viewer to provide distinct and meaningful visualization for every individual group of alerts in case of super grouped alerts

Currently when AIOPs does super grouping and present all those super grouped alerts ( where individual group of alerts may come from scope/topology/temp policies ) in AIOPs alert viewer , all alerts ( irrespective of which individual group/s they ...
5 months ago in IBM Cloud Pak for AIOps 3 Under review

Merge rules should include guard rails to prevent creation of super nodes

When defining any merge rules, the platform should provide validation and guard rails for users & administrators during either configuration, dry-run or execution phases. Users and Administrators should be warned when a merge rule is likely to...
17 days ago in IBM Cloud Pak for AIOps 1 Under review