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Please use the following category to raise ideas for these offerings for all environments (traditional on-premises, containers, cloud):
Cloud Pak for Multicloud Management
Cloud Pak for Network Automation - incl Orchestration and Performance Management
Cloud Pak for Watson AIOps - incl Netcool Operations Management portfolio
Edge Application Manager
IBM Observability with Instana
ITM-APM Products - incl IBM Tivoli Monitoring v6 and Application Performance Monitoring v8
Workload Automation - incl Workload Scheduler
Tivoli System Automation - inc Tivoli System Automation Application Manager (SA AM), Tivoli System Automation for Multiplatforms (SA MP)
Ability for end users to navigate directly to SSP offerings when SSO authentication is configured.Currently SSO takes user to the homepage first, then requires them to click the link for a seond time to navigate to the offerings.IBM Case: TS001915727
Allow SLA HOLD to calculate Accumulated Hold Time across Calendar types
SLAHOLD only calculates the hold time based on the calendar the record is using when the ticket is removed from hold. The fields used for this calculation appear to be Accumulated Hold time (AHT) + Target Finish to get Target Finish adjusted for ...
Ability to associate affected services from CMDB/TADDM to a Single ticket raised in ICD
When a ticket is being created all affected services need to be identified. This needs to drive the following:Identifying the service with the most consequence to the business, and use this to calculate the ticket's urgency.Ideally, all affected s...
Minor error in product documentation regarding "mxe.db.url" system property
Product documentation for IBM Control Desk 7.6 contains incorrect information on this page: http://www.ibm.com/support/knowledgecenter/SSWT9A_7.6.0/com.ibm.mbs.doc/propmaint/r_maximo.properties.html?lang=en Section "mxe.db.url" describes default ...
over 5 years ago
in Control Desk
Planned for future release
Introduce a Report Downtime function on the Configuration Item analog to how this is provided on the Asset
Introduce a Report Downtime function on the Configuration Item analog to how this is provided on the Asset.This means a Report Downtime and Manage Downtime History on the menu should be added: Selecting the Downtime function should trigger a Repor...
Perform Asset reconcilation from Deployed to Authorized asset
Currently it is only possible to perform reconciliation between Authorized and Deployed assets one way. It would be useful if a reconciliation task could be created to find all deployed assets without authorized asset
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