Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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Filtering on tickets within ServiceNow integration in CP4AIOps

When defining a ServiceNow integration in CP4AIOps, in the connection form it's possible to select the ticket type (incident, change request, ...), but it's not possible to further filter the ticket of same type (for example based on specific fiel...
17 days ago in IBM Cloud Pak for AIOps 0 Submitted

Increase number of Stati in table view

In the table widget of DASH we can specify 4 differene conditions which leads to five different stati. As we have the requirement to show more icons we would like to increase the limit. It should be an easy change to allow more than 5 stati.
12 days ago in IBM Cloud Pak for AIOps 0 Submitted

Add a custom model for linking with job process information

Provides insight to understand the business process environment. In the insurance industry, completing night placement jobs is very important. If it is not completed on time, it may lead to a biz accident.(Missing insurance claims, duplicate payme...
4 days ago in IBM Cloud Pak for AIOps 0 Submitted

Netcool Omnibus - Feasibility to map either user Name or Full Name on OwerUID when acknowledging the alerts

We have a requirement where we need to get user Name (user ID) to be displayed in OwnerUID field in Netcool Omnibus when any user acknowledges the alert. As of now only full name is getting displayed in OwnerUID field when user acknowledge the ale...
4 days ago in IBM Cloud Pak for AIOps 0 Submitted

multi-tenency and multi-chatops channel support for Cloud Pak for AIOps

We have been discussing these topics with the WW AIOps team for some time now. Based on what I've heard, multi-tenancy and multi-ChatOps channel functionalities are part of the product backlog but do not have a specific timeline yet. As the client...
5 months ago in IBM Cloud Pak for AIOps 2 Future consideration

Set time zone for Topology viewer

In the event viewer of NOI each user can set the time zone and all timestamps in the eventviewer are using this setting. It is independent of the local browser settings. The advantage for enterprises, which have employees in different timezones ar...
27 days ago in IBM Cloud Pak for AIOps 0 Under review

Add support for recent versions of CA Spectrum (22.x) for the Netcool nco-p-ca-spectrum-corba probe

We (DOD / Defense Information Systems Agency) need to forward alerts from Spectrum CA to Netcool. The Spectrum version we are running is 22.2.8.0.13. Documentation for the Spectrum probe only indicates that it is supported through version 10.0.
5 months ago in IBM Cloud Pak for AIOps 2 Future consideration

Custom Tagging(or Labeling) to Incident(Story) Title in Slack is required in order to reduce the burden of Developers

The SREs and Developers as AIOps Customer wish to reduce their burdens to check every alarm notified in Slack channel. The Incident Title sending to the Slack channel is almost the same so that it is very hard just to see the title in Slack and de...
3 months ago in IBM Cloud Pak for AIOps 0 Future consideration

we need feature to select alerts and export them to excel file

When we have several alerts on the same device or location we generate a report/excel file with all the related alerts and attach it to the Remedy Incident. Right now we have to do it manually. So we need feature to select alerts and export them t...
18 days ago in IBM Cloud Pak for AIOps 0 Submitted

Export Alerts and Incidents through one or more kafka channel/topic(s)

To continuously be able to export alerts and incidents to external systems, an export mechanism based on kafka is suggested.
18 days ago in IBM Cloud Pak for AIOps 0 Submitted

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