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Filtering on tickets within ServiceNow integration in CP4AIOps
When defining a ServiceNow integration in CP4AIOps, in the connection form it's possible to select the ticket type (incident, change request, ...), but it's not possible to further filter the ticket of same type (for example based on specific fiel...
In the table widget of DASH we can specify 4 differene conditions which leads to five different stati. As we have the requirement to show more icons we would like to increase the limit. It should be an easy change to allow more than 5 stati.
Add a custom model for linking with job process information
Provides insight to understand the business process environment. In the insurance industry, completing night placement jobs is very important. If it is not completed on time, it may lead to a biz accident.(Missing insurance claims, duplicate payme...
Netcool Omnibus - Feasibility to map either user Name or Full Name on OwerUID when acknowledging the alerts
We have a requirement where we need to get user Name (user ID) to be displayed in OwnerUID field in Netcool Omnibus when any user acknowledges the alert. As of now only full name is getting displayed in OwnerUID field when user acknowledge the ale...
multi-tenency and multi-chatops channel support for Cloud Pak for AIOps
We have been discussing these topics with the WW AIOps team for some time now. Based on what I've heard, multi-tenancy and multi-ChatOps channel functionalities are part of the product backlog but do not have a specific timeline yet. As the client...
In the event viewer of NOI each user can set the time zone and all timestamps in the eventviewer are using this setting. It is independent of the local browser settings. The advantage for enterprises, which have employees in different timezones ar...
Add support for recent versions of CA Spectrum (22.x) for the Netcool nco-p-ca-spectrum-corba probe
We (DOD / Defense Information Systems Agency) need to forward alerts from Spectrum CA to Netcool. The Spectrum version we are running is 188.8.131.52.13. Documentation for the Spectrum probe only indicates that it is supported through version 10.0.
Custom Tagging(or Labeling) to Incident(Story) Title in Slack is required in order to reduce the burden of Developers
The SREs and Developers as AIOps Customer wish to reduce their burdens to check every alarm notified in Slack channel. The Incident Title sending to the Slack channel is almost the same so that it is very hard just to see the title in Slack and de...
we need feature to select alerts and export them to excel file
When we have several alerts on the same device or location we generate a report/excel file with all the related alerts and attach it to the Remedy Incident. Right now we have to do it manually. So we need feature to select alerts and export them t...
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