Cloud Management and AIOps


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Showing 98 of 6195

ServiceNow Mapping Update

We are looking to have a fully customizable mapping panel for the ServiceNow integration. Currently, there are a few fields that are mapped outside of the integration field, so we have no control over them. We would like this mapping field to be s...
4 months ago in AIOps Integrations 0 Under review

I would like to have an integration feature to the BMC Remedy Helpdesk which is now moving into the Helix system

The BMC Remedy Helpdesk Netcool gateway is available for many years and serve many Netcool clients. BMC is releasing a new version which is part of their new Helix system.
4 months ago in AIOps Integrations 0 Under review

Generic Webhook integration for ticketing

The existing integrations for external incident management systems are a bit thin. Essentially only ServiceNow is available. To make AIOps minimally useful in an environment where operators are using a corporate Incident management system, not AIO...
9 months ago in AIOps Integrations 0 Under review

Enhancements needed to ServiceNow ticketing integration

The servicenow integration for ticketing needs to be able to populate Confiugration Item (CI). This is a required field in our environment and is used to define incident queue routing. Additionally, we should write to the staging table rather than...
about 1 year ago in AIOps Integrations 1 Planned for future release

Integration with Datadog for Metrics

Currently the platform has OOB integration with Datadog for alarms and events. However, Datadog also sends Metrics for example from Okta for denied logins, etc. which cannot be captured for correlation for generating an anomaly.
5 months ago in AIOps Integrations 0 Planned for future release

Instana Backend (zLinux, Power, x86, OCP, k8s) Custom Edition should be offered on Redhat, IBM, and AWS Operator Hubs for our customers.

The operators necessary for installing the Custom and Standard editions would be available on Redhat and IBM Operator hubs.
over 1 year ago in Instana / Business Systems / Portal 0 Future consideration

Support for one objectserver to serve as data source for multiple AIOPS via Connectors

If we have one netcool objectserver which is injecting alarms in one AIOPS, currently is can not send to another instance which could be helpful in maintaining Active-Active setup.
11 months ago in AIOps Integrations 0 Future consideration

Netcool SNMP Probe | SNMP v3 traps

A function in the snmp probe to disable function, that snmp v3 traps will be discarded if more than one source uses the same EngineID.
11 months ago in AIOps Integrations 1 Future consideration

TSRM Gateway to check whether a ticket exists in Maximo before retrying the create process

When the gateway ticket creation attempt fails due to a timeout in the web server, the ticket is sometimes created on the Maximo side. When the gateway retries the failed operation and succeeds, a duplicate ticket is created for the ExternalId (Se...
6 months ago in AIOps Integrations 0 Under review

Provide SNMP mttrapd probe with the latest code version 22 as a container image for usage on full OCP deployment environments

BW is running NOI on OCP containerized and now need to use the SNMP probe as well. Since all components of NOI are container-based, BW needs this probe also in a containerized version. Unfortunately there are only outdated (v20) images available o...
6 months ago in AIOps Integrations 0 Under review

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