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Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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Showing 242 of 6198

ServiceNow Mapping Update

We are looking to have a fully customizable mapping panel for the ServiceNow integration. Currently, there are a few fields that are mapped outside of the integration field, so we have no control over them. We would like this mapping field to be s...
4 months ago in AIOps Integrations 0 Under review

I would like to have an integration feature to the BMC Remedy Helpdesk which is now moving into the Helix system

The BMC Remedy Helpdesk Netcool gateway is available for many years and serve many Netcool clients. BMC is releasing a new version which is part of their new Helix system.
4 months ago in AIOps Integrations 0 Under review

Generic Webhook integration for ticketing

The existing integrations for external incident management systems are a bit thin. Essentially only ServiceNow is available. To make AIOps minimally useful in an environment where operators are using a corporate Incident management system, not AIO...
9 months ago in AIOps Integrations 0 Under review

Enhancements needed to ServiceNow ticketing integration

The servicenow integration for ticketing needs to be able to populate Confiugration Item (CI). This is a required field in our environment and is used to define incident queue routing. Additionally, we should write to the staging table rather than...
about 1 year ago in AIOps Integrations 1 Planned for future release

Integration with Datadog for Metrics

Currently the platform has OOB integration with Datadog for alarms and events. However, Datadog also sends Metrics for example from Okta for denied logins, etc. which cannot be captured for correlation for generating an anomaly.
5 months ago in AIOps Integrations 0 Planned for future release

Memory Leak Reboot Task - Schedule Control

Hi Folks, I was told in response to a support case that I should raise this issue as a possible improvement. This would be to allow control of the scheduling of the Memory Leak Reboot Task as there appears to be no way to control when this task is...
5 months ago in Instana / Agent 1 Not under consideration

Oracle Wallet Integration

Would like to have Oracle Agent fetch username and password by connecting to Oracle Wallet.
10 months ago in Instana / Agent / Other Tracers 4 Not under consideration

Tracing for COBOL/C/C++

I want to add custom instrumentation to a COBOL/C/C++ process to hook into the call and instrumentations pipeline in Instana enabling end-to-end traceability from our front-end through all the tiers and including the SQL queries in SQL server. In ...
over 2 years ago in Instana / Agent / Tracing 1 Not under consideration

Improve the agent deployment process : have a dev/prod or beta/stable type of release

I/we would like to have a discussion about how agents are released into the "Dynamic Agent." What we are talking about is how the .jar files are pulled from maven into the dynamic agent. Today, you have a few options in how your agents work. If...
almost 3 years ago in Instana / Agent 0 Future consideration

Ping Agent / Status of Ping

I want to check a process using your Ping Sensors. Therefore I defined the Ping Sensors , which works OK (see screenshot). But how do I create an Event / Condition for "Status of ping (status)"? (see screenshot). I assume status = 200 is OK - but ...
about 3 years ago in Instana / Agent / Sensor 1 Not under consideration