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Cloud Management and AIOps


This is an IBM Automation portal for Cloud Management, Technology Cost Management, Network Automation and AIOps products. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).

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Ideas

Showing 116 of 6096

Monitoring of API Endpoints

Kindly consider implementing monitoring of API endpoints, considering all existing authentication mechanisms in place e.g. Bearer Token. We are getting requests from Business teams to onboard APIs for monitoring which use Bearer Token authenticati...
4 months ago in Instana / Synthetic 0 Under review

ServiceNow Mapping Update

We are looking to have a fully customizable mapping panel for the ServiceNow integration. Currently, there are a few fields that are mapped outside of the integration field, so we have no control over them. We would like this mapping field to be s...
4 months ago in AIOps Integrations 0 Under review

I would like to have an integration feature to the BMC Remedy Helpdesk which is now moving into the Helix system

The BMC Remedy Helpdesk Netcool gateway is available for many years and serve many Netcool clients. BMC is releasing a new version which is part of their new Helix system.
4 months ago in AIOps Integrations 0 Under review

nco_p_message_bus : Support for new line characters which is removed in version 22

HI IBM team, We would like to request an enhancement or you can called feature reintroduce for the IBM Message Bus Probe. In version 22, support for the new line characters was removed, which was impacted our multiple notification system where mes...
8 months ago in AIOps Integrations 0 Under review

Uncouple "view synthetics" and "view configuration" permission

We discovered that users able to view synthetics are also able to view the synthetics configuration. This configuration contains sensitive data, such as authentication tokens. It is extremely important that we are able to uncouple the two permissi...
about 1 year ago in Instana / Access Control / Synthetic 0 Future consideration

Integration with Datadog for Metrics

Currently the platform has OOB integration with Datadog for alarms and events. However, Datadog also sends Metrics for example from Okta for denied logins, etc. which cannot be captured for correlation for generating an anomaly.
4 months ago in AIOps Integrations 0 Planned for future release

Build Synthetic Images with arm compability

Have it possible to run backend on arm instances
4 months ago in Instana / Synthetic 0 Under review

Generic Webhook integration for ticketing

The existing integrations for external incident management systems are a bit thin. Essentially only ServiceNow is available. To make AIOps minimally useful in an environment where operators are using a corporate Incident management system, not AIO...
9 months ago in AIOps Integrations 0 Under review

Enhancements needed to ServiceNow ticketing integration

The servicenow integration for ticketing needs to be able to populate Confiugration Item (CI). This is a required field in our environment and is used to define incident queue routing. Additionally, we should write to the staging table rather than...
about 1 year ago in AIOps Integrations 1 Planned for future release

TSRM Gateway to check whether a ticket exists in Maximo before retrying the create process

When the gateway ticket creation attempt fails due to a timeout in the web server, the ticket is sometimes created on the Maximo side. When the gateway retries the failed operation and succeeds, a duplicate ticket is created for the ExternalId (Se...
5 months ago in AIOps Integrations 0 Under review