Cloud Management and AIOps


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Showing 1068 of 6297

User to be able to add manual tag in the main GUI against an ALERT or INCIDENT (Not on the underlying details)

The Manual Ticket Tagging RFE involves the following enhancements: Tagging Alarms: Users should be able to manually tag alarms with specific information, such as ticket numbers or other identifiers, directly within the system. This is particularly...
7 months ago in IBM Cloud Pak for AIOps 0 Under review

Able for user to directly (Right Click) off Incident GUI to launch external tickets in system (e.g. BMC Helix ITSM) this part of core product not custom customer configuration

As a end user to go down multiple layers to triggers system outside tickets and not be able to view at the Incident GUI view the tickets is complex and time consuming making it inefficient and hard to use. Currently the implementation of having an...
7 months ago in IBM Cloud Pak for AIOps 2 Planned for future release

Able for user to directly (Right Click) off Alert GUI to launch external tickets in system (e.g. BMC Helix ITSM) this part of core product not custom customer configuration

Users will still need to work in ALERTS GUI to take actions as not everything maybe rolled up into a Cloud Pak for AIOps INCIDENT. Currently the implementation of having an RUN book that triggers system outside of CP4AIOps Watson (Impact servers) ...
7 months ago in IBM Cloud Pak for AIOps 0 Planned for future release

ADD HISTORICAL TAB IN GLOBAL SDWAN HEALTH SUMMARY REPORT -> PPM ALERTS HISTORY

VERIZON is currently rolling out a new service called SD-WAN Threshold-PPM (Proactive Performance Monitoring). While working with the beta customers ST MICRO and FIDELITY TIER 0 we saw the requirement for a tab that shows us historical PPM data. I...
over 1 year ago in SevOne / Data Insight (DI) 1 Not under consideration

Calculations where data from two clusters are needed

SLT (Service Level Target) calculation: First off, I appreciate IBM helping us on this as this use case is totally outside of the product capability/feature realm. We discussed SevOne Kafka, RNA/RIA options. For this use case, I am totally open fo...
7 months ago in SevOne / Configuration and Administration 1 Needs more information

Long data retention for rollup data for daily/monthly/yearly view

Long data retention for rollup data for daily/monthly/yearly view The Service must aggregate and retain KPI data for the purposes of reporting and service: One hour view with 1 min interval, with a data retention window (sliding) of 13 weeks Busy ...
7 months ago in SevOne / Configuration and Administration 0 Future consideration

Defining metrics collection with filter on resources name (or equivalent way to avoid colecting ALL of that metric), as a way to scale the deployment.

We have enabled collection of metric from APM (Dynatrace) and the definition of the connection do not allow to define filtering for the resources we are interested on, so enabling metrics that applied to many resources will cause a big amount of K...
almost 3 years ago in IBM Cloud Pak for AIOps 0 Future consideration

Allowing SNMP Trap Alerts to be related to the actual device

In many cases SNMP Trap based are sent by a single SNMP Trap Forwarder. The Genesys Call Center software, NICE Recording Software, and vmWare vCenter are classic examples of this. From a recurring failure point of view, it gives the impression tha...
almost 2 years ago in SevOne / Network Management System (NMS) 1 Future consideration

Implement user role restriction to view specific API endpoints on the Swagger API docs page (v3)

Use-case to separate certain access to only accounts we assign. We would like to limit the amount of accounts that are available to generally get web requests to those with the appropriate permission. Where we can establish who can use GET request...
7 months ago in SevOne / Network Management System (NMS) 0 Future consideration

Remove the first 3 characters currently rendered to denote the group in 'scope-based' searching

When clicking the first time on "scope-based" and enable the second sorting on "temporal" the alarms with temporal grouping are not sorted at all (even when hitting it multiple times). The Development Team has indicated there's a plan for a tweak ...
over 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

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