Cloud Management and AIOps


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Showing 320 of 6277

ServiceNow Mapping Update

We are looking to have a fully customizable mapping panel for the ServiceNow integration. Currently, there are a few fields that are mapped outside of the integration field, so we have no control over them. We would like this mapping field to be s...
5 months ago in AIOps Integrations 0 Under review

Place holder for "offline" Event types

We have created alert based on "Offline" event, if a service goes down. But we need to insert a "place holder" so that it shows us what is the service which went offline in subject line or heading. This will help us identifying quickly what servic...
about 1 year ago in Instana / Application perspectives 1 Functionality already exists

I would like to have an integration feature to the BMC Remedy Helpdesk which is now moving into the Helix system

The BMC Remedy Helpdesk Netcool gateway is available for many years and serve many Netcool clients. BMC is releasing a new version which is part of their new Helix system.
5 months ago in AIOps Integrations 0 Under review

Need to be able to observe all events applied to Infrastructure map

Dear Colleagues, our customer is using Infrastructure map for wall screen monitor. And they ask for ability to map all events on the zones/pilars of Infrastructure map. At the moment it looks like if something happens with pod, or application cust...
5 months ago in Instana / Application perspectives 3 Future consideration

Generic Webhook integration for ticketing

The existing integrations for external incident management systems are a bit thin. Essentially only ServiceNow is available. To make AIOps minimally useful in an environment where operators are using a corporate Incident management system, not AIO...
10 months ago in AIOps Integrations 0 Under review

Enhancements needed to ServiceNow ticketing integration

The servicenow integration for ticketing needs to be able to populate Confiugration Item (CI). This is a required field in our environment and is used to define incident queue routing. Additionally, we should write to the staging table rather than...
about 1 year ago in AIOps Integrations 1 Planned for future release

Dashboards: Add variables (dropdown menu) to custom dashboards

Hello, Can you please add variables (dropdown menus) in custom dashboard so that we can have one custom dashboard on which we would be able to show same data but for different application/host/process/jvm.... Those dropdown menus should also suppo...
over 2 years ago in Instana / Common / User Interface 1 Future consideration

Commitment Portfolio - Customer want to set the alerts based on Usage family and Service

Commitment Portfolio - Customer want to set the alerts based on Usage family and Service
10 months ago in Cloudability / Rate Optimization (Commitments) 1 Future consideration

Create Business Perspective per Process Application

When creating a new Perspective in the Business Monitoring capability of Instana I would like to be able to filter on Process Applications to be able to create a Perspective per Process Application. All business processes for that Process Applicat...
about 1 year ago in Instana / Application perspectives 1 Future consideration

Integration with Datadog for Metrics

Currently the platform has OOB integration with Datadog for alarms and events. However, Datadog also sends Metrics for example from Okta for denied logins, etc. which cannot be captured for correlation for generating an anomaly.
5 months ago in AIOps Integrations 0 Planned for future release

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