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Bank of America looking for the ability for SevOne to be able to alert on and collect string OIDs
The customer is looking to alert on several different OIDs which produce data of type string. Their use case is as they move from their old monitoring platform some vendors only offer specific OIDs in string form. (For example HA state with fortin...
data retention be extended for beyond 365 days for active as well as ceased devices
For some customers it is essential to have the historic data for more than 12 months. Hence need to have feasibility to extent the retention period beyond 365 days. Also same retention should be available for the devices which are not currently be...
Listing or extracting devices which are under maintenance
Currently Sevone doesn't have a feature to see the device list from GUI which devices are under maintenance. If the maintenance device group having n number of devices it will be very hard to check one by one. 1. Device status in Device manager sh...
Trap correlation and Send SNMP trap based alerts to Netcool or any event Manager
Sevone has the ability to receive the traps and generate alerts but its lack to send this alert to any of the event manager via Trap . Because of this trap processing bears no value . As an end user they prefer to see both threshold and trap based...
Currently Sevone lacking many of the fault monitoring features as follows.
Currently Sevone lacking many of the fault monitoring features as follows. > policy should allow multiple plugin metrics for better configuration: If a device is down , ideally it should not trigger 2 alarms , Now sevone policy it will trigger ...
Setting Delay in sending threshold trap to destination
If we impose a delay suppose 5 min , It will be helpful to avoid the alerts which are clearing in 5 minutes of time not send to netcool or the destination event manager and subsequently we can avoid these tickets. Now due to lack of this feature ,...
Metadata attribute to be added to Webhook's General Variables to be used as tag for routing alerts, assignments etc.
Most of SevOne customers have alerts integrated into external Event Management or Service Management system. Having tag that indicating to which operations support group the alert is forwarded would help customers to enhance alert processing makin...
Detecting When Devices are Unvailable and Be Notified
For example: If a device is via SNMP and ICMP not available/reachable, then it is most likely down (severity: critical). Otherwise, it is still up (severity: error). So that I can better distinguish whether a device is actually down
Policy duration is not allowing to set a time value more than 2hrs.
Policy duration is not allowing to set a time value more than 2hrs. We have some requirement to set a time value more than 2hrs. eg: We have critical interfaces where we want to monitor if the utilization is above 60% for 1 week out of 1 week trig...
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