Cloud Management and AIOps


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Ideas

Showing 1027 of 6322

Customizing Incident Titles: A user can edit a Incident title at anytime if required to better reflect the issue.

Functionality for user to be able against an Incident to modify the title as currently being based on the trigger alert this may not accurately represent the real Incident.
7 months ago in IBM Cloud Pak for AIOps 0 Functionality already exists

Functionality to search for a configured Filter without going through every filter

Currently you have to manually scroll through all the Filter to find the one you want to use. This request is that you can do a search on the Filters that only then presents the relevant Filters. An example of this is that you want to only see all...
7 months ago in IBM Cloud Pak for AIOps 0 Under review

Unassign Incidents: Allow incidents to be moved back to an unassigned state, clearing the assignee

Currently you are unable to move an Incident from an Assigned state that has an allocated User group and an Owner back to an Unassigned state and resetting to blank User group and an Owner.
7 months ago in IBM Cloud Pak for AIOps 0 Under review

User to be able to add manual tag in the main GUI against an ALERT or INCIDENT (Not on the underlying details)

The Manual Ticket Tagging RFE involves the following enhancements: Tagging Alarms: Users should be able to manually tag alarms with specific information, such as ticket numbers or other identifiers, directly within the system. This is particularly...
7 months ago in IBM Cloud Pak for AIOps 0 Under review

Able for user to directly (Right Click) off Incident GUI to launch external tickets in system (e.g. BMC Helix ITSM) this part of core product not custom customer configuration

As a end user to go down multiple layers to triggers system outside tickets and not be able to view at the Incident GUI view the tickets is complex and time consuming making it inefficient and hard to use. Currently the implementation of having an...
7 months ago in IBM Cloud Pak for AIOps 2 Planned for future release

Able for user to directly (Right Click) off Alert GUI to launch external tickets in system (e.g. BMC Helix ITSM) this part of core product not custom customer configuration

Users will still need to work in ALERTS GUI to take actions as not everything maybe rolled up into a Cloud Pak for AIOps INCIDENT. Currently the implementation of having an RUN book that triggers system outside of CP4AIOps Watson (Impact servers) ...
7 months ago in IBM Cloud Pak for AIOps 0 Planned for future release

Allowing SNMP Trap Alerts to be related to the actual device

In many cases SNMP Trap based are sent by a single SNMP Trap Forwarder. The Genesys Call Center software, NICE Recording Software, and vmWare vCenter are classic examples of this. From a recurring failure point of view, it gives the impression tha...
almost 2 years ago in SevOne / Network Management System (NMS) 1 Future consideration

Remove the first 3 characters currently rendered to denote the group in 'scope-based' searching

When clicking the first time on "scope-based" and enable the second sorting on "temporal" the alarms with temporal grouping are not sorted at all (even when hitting it multiple times). The Development Team has indicated there's a plan for a tweak ...
over 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

Calculations where data from two clusters are needed

SLT (Service Level Target) calculation: First off, I appreciate IBM helping us on this as this use case is totally outside of the product capability/feature realm. We discussed SevOne Kafka, RNA/RIA options. For this use case, I am totally open fo...
7 months ago in SevOne / Configuration and Administration 1 Needs more information

Long data retention for rollup data for daily/monthly/yearly view

Long data retention for rollup data for daily/monthly/yearly view The Service must aggregate and retain KPI data for the purposes of reporting and service: One hour view with 1 min interval, with a data retention window (sliding) of 13 weeks Busy ...
7 months ago in SevOne / Configuration and Administration 0 Future consideration

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