Cloud Management and AIOps


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Showing 3670

Enhancements needed to ServiceNow ticketing integration

The servicenow integration for ticketing needs to be able to populate Confiugration Item (CI). This is a required field in our environment and is used to define incident queue routing. Additionally, we should write to the staging table rather than...
3 months ago in IBM Cloud Pak for AIOps 1 Under review

we can create a report for any Mon-Fri dates, but we cannot isolate the timing to only show 9a-5p only.

End customer is interested in seeing business hour only on reporting
4 months ago in SevOne / Data Insight (DI) 3 Functionality already exists

User-friendly feature needed: GUI-based preexisting setup/config clone to create new

AS-IS: each new custom setup (incl. observer job config, policy, etc.) we have to manual enter all para one by one. Desired TO-BE: ================= Target use case (NOT limit to, but same principle cross over): #1. Define > Integration (Incl. ...
29 days ago in IBM Cloud Pak for AIOps 0 Under review

ITM LO agent dedup feature integrated with Instana

We have integrated ITM LO agent to forward the events to Instana agent; however, we found that the deduplication feature that the LO agent has is not integrated with Instana. For example, in ITM, we can dedup based on the Key attributes such as Cu...
about 2 months ago in Instana / ITM v6, ITCAM v7, APM v8 0 Future consideration

Azure Services like Databricks, or AKS that create VMs should appear as a property in those VM entities.

With these properties being visible, Customer can create policies to exclude from policies VMs that are being managed by Azure Services. Customer can create UNPARKABLE collections based on Azure Services. Right now with 1000s of VMs, there is too ...
about 1 year ago in IBM Turbonomic ARM / Public Cloud IaaS 3 Future consideration

FTP monitoring in ace

In ACE, for many clients, we have numerous flows that receive input from files, especially via FTP. However, we have noticed that Instana is unable to trace these inputs. It would be beneficial to monitor this scenario as well.
5 months ago in Instana / ACE/IIB 0 Future consideration

IMPROVE AND ALLOW MAP GEO CAPABILITY

1. I would like to duplicate an existing map from the explore->maps screen 2. Map permissions/sharing should mimic reports/shortcuts/etc. public/private/team/tenant/specific users 3. Topology widgets have no way to not be in 'GEO' mode which ne...
5 months ago in SevOne / Data Insight (DI) 1 Future consideration

Need maturity in Custom Edition

We need to significantly improve the maturity of the Custom Edition offering. This includes: documented backup/restore procedures Sizing tool for HA configurations Tuning guidelines for the key components (datastores, filler, etc.). Ideally, auto-...
about 1 month ago in Instana / Self Hosted 0 Submitted

Need improved scalability for Standard Edition

The 3 server configuration of Standard Edition has improved scalability. It is at the point where the number of MVS support will support a large number of our customers (2250 MVS). However, Standard Edition falls short when it comes to the scalabi...
about 1 month ago in Instana / Self Hosted 0 Submitted

Integration > Dynatrace(DT) > events load: to-include associated ticket (DT# P-)info

AS-IS: ====== Integration > dynatrace > event load > post-load event: incident & alerts page > no dynatrace P- info found, P- is dynatrace side ticket# info. Note: current cloudpak seems to grab the events from {dynatrace-SAAS-...
about 1 month ago in IBM Cloud Pak for AIOps 0 Under review

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