Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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Unassign Incidents: Allow incidents to be moved back to an unassigned state, clearing the assignee

Currently you are unable to move an Incident from an Assigned state that has an allocated User group and an Owner back to an Unassigned state and resetting to blank User group and an Owner.
6 months ago in IBM Cloud Pak for AIOps 0 Under review

User to be able to add manual tag in the main GUI against an ALERT or INCIDENT (Not on the underlying details)

The Manual Ticket Tagging RFE involves the following enhancements: Tagging Alarms: Users should be able to manually tag alarms with specific information, such as ticket numbers or other identifiers, directly within the system. This is particularly...
6 months ago in IBM Cloud Pak for AIOps 0 Under review

Able for user to directly (Right Click) off Incident GUI to launch external tickets in system (e.g. BMC Helix ITSM) this part of core product not custom customer configuration

As a end user to go down multiple layers to triggers system outside tickets and not be able to view at the Incident GUI view the tickets is complex and time consuming making it inefficient and hard to use. Currently the implementation of having an...
6 months ago in IBM Cloud Pak for AIOps 2 Planned for future release

Able for user to directly (Right Click) off Alert GUI to launch external tickets in system (e.g. BMC Helix ITSM) this part of core product not custom customer configuration

Users will still need to work in ALERTS GUI to take actions as not everything maybe rolled up into a Cloud Pak for AIOps INCIDENT. Currently the implementation of having an RUN book that triggers system outside of CP4AIOps Watson (Impact servers) ...
6 months ago in IBM Cloud Pak for AIOps 0 Planned for future release

LDAP Storage Class for NOI instance must be required not optional

When you try to make a new NOI 1.6.8 instance the storage class parameter for LDAP is not required but optional, if a storage class is not selected the installation proceeds but fails to complete successfully so setting this option as required wou...
over 2 years ago in IBM Cloud Pak for AIOps 0 Future consideration

Enrichment of the synthetic alerts (parents) with flags of the grouped alerts (children)

In the NOI version (1.6.4), the synthetic alerts (parents) are displayed WITHOUT (correlation) flags in the alerts views. This is very confusing, especially when the alerts are sorted. It would be useful to enrich the synthetic alerts (parents) wi...
about 3 years ago in IBM Cloud Pak for AIOps 0 Future consideration

Option to truncate context field in Netcool SCOM probe

When the context attribute of the alarm object SCOM sends to the SCOM probe is very large, the SCOM probe crashes. The problem can be solved when the probe truncates the context field (and all related context_xxx fields) to a certain number of byt...
almost 3 years ago in IBM Cloud Pak for AIOps 2 Planned for future release

Enhancement to Scope-based Event Grouping

Enhancement to the scope-based event grouping extension to allow customization on the minimum number of traps for a synthetic event to be created. For example having grouping on a single trap doesn't really provide much benefit to end users. Addit...
over 5 years ago in IBM Cloud Pak for AIOps 0 Planned for future release

We would like for the default comparison operator in Maintenance mode to default to the "in" operator.

Per our NOC, they would find it easer to setup Maintenance Mode when the default operator is set to "in" rather than the "=". Please reference IBM PMR Case TS016792091.
12 months ago in IBM Cloud Pak for AIOps 0 Future consideration

CNEA doesn't create the groups for the events that occurred during CNEA outage due to any of the following reasons - looking for Native solution

CNEA doesn't create groups for the events that occurred during CNEA outage due to any of the following reasons. i. CNEA data flow issues ii. Down time due to backup process for Cassandra database customer is expecting once their downtime is over o...
12 months ago in IBM Cloud Pak for AIOps 0 Under review

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