Cloud Management and AIOps


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IBM Cloud Pak for AIOps

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Security: Provide Option to restrict Logins to one per user

Currently, AIOps does not prevent a single user from logging in multiple times using e.g. different browsers and/or different hosts (phone, laptop etc). This is desirable for many use-cases but violates a single-login-per-user policy. Many organis...
about 2 months ago in IBM Cloud Pak for AIOps 0 Under review

Enable the Netcool Ping Probe to read the PingFile via http(s) or ftp as per the rules files.

We have multiple ping servers due to the number of servers that need to be verified and network restrictions. Management of distributed rules/lookups is made easy as NC_RULES_HOME is set to an http site, hence rules can be centrally published and ...
3 months ago in IBM Cloud Pak for AIOps 0 Under review

Provide manual sorting order for matchTokens values entered into a rule via the UI

matchTokens processing on event reception halts after the first resource matching a token is found. This provides an implicit ordering of token values to be entered from most-specific to most-generic. Achieving this is trivial when creating matchT...
about 2 months ago in IBM Cloud Pak for AIOps 1 Under review

For external triggered tickets (e.g. BMC Helix ITSM) that the ALERT or INCIDENT is not CLEARED until the external ticket is closed.

A capability that was in NETCOOL is that the ALERTS would not Clear out of the GUI until the external created ticket (e.g. BMC Helix ITSM) was closed. Want same functionality in Cloud Pack for AIOps for external triggered tickets (e.g. BMC Helix I...
25 days ago in IBM Cloud Pak for AIOps 1 Under review

Functionality to search for a configured Filter without going through every filter

Currently you have to manually scroll through all the Filter to find the one you want to use. This request is that you can do a search on the Filters that only then presents the relevant Filters. An example of this is that you want to only see all...
25 days ago in IBM Cloud Pak for AIOps 0 Under review

Unassign Incidents: Allow incidents to be moved back to an unassigned state, clearing the assignee

Currently you are unable to move an Incident from an Assigned state that has an allocated User group and an Owner back to an Unassigned state and resetting to blank User group and an Owner.
25 days ago in IBM Cloud Pak for AIOps 0 Under review

User to be able to add manual tag in the main GUI against an ALERT or INCIDENT (Not on the underlying details)

The Manual Ticket Tagging RFE involves the following enhancements: Tagging Alarms: Users should be able to manually tag alarms with specific information, such as ticket numbers or other identifiers, directly within the system. This is particularly...
25 days ago in IBM Cloud Pak for AIOps 0 Under review

Cloud pak for AIOps API support to update alert activity

Hi Team, We want to update the alert activity comments using API. The customer is looking for similar functionality like Netcool journal to update using API
2 months ago in IBM Cloud Pak for AIOps 0 Under review

customize the email font or attach an image using email notification connector

customize the email font or attach an image using email notification connector
7 months ago in IBM Cloud Pak for AIOps 0 Under review

More granular authorisation to execute impact policies via the REST API

As of Impact 7.1 Fix Pack 23, Impact policies can be triggered using the REST API. This is great and we have some use case where our Netcool users could benefit from this feature. Unfortunately, a user must have the impactAdminUser role to access ...
5 months ago in IBM Cloud Pak for AIOps 0 Under review

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