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Workspace IBM Cloud Pak for AIOps
Created by Guest
Created on Apr 2, 2025

RELATED IDEAS

Security: Provide Option to restrict Logins to one per user

Currently, AIOps does not prevent a single user from logging in multiple times using e.g. different browsers and/or different hosts (phone, laptop etc). This is desirable for many use-cases but violates a single-login-per-user policy. Many organisations have such a security restriction. The intent of the restriction is to reduce the possibility of duplicate logins in the event of e.g. credential loss. It also provides reliable traceability of any actions taken in the tool (which is lost when shared accounts are in use). 

Implementation of a one-login-per-user capability should be global In action it can either result in the refusal of a 2nd login attempt, or the immediate invalidation of any existing sessions for a given user ID (forcing them back to a login screen on next interaction). 

Idea priority High
  • Guest
    Nov 21, 2025

    Vijai and I have tested on 4.12. In my testing done today 21 Nov 2025 on Version: ibm-aiops-orchestrator.v4.12.0-202511210045 and following these steps we got the desired behaviour. I tried this with a number of pages, and where cached content can still be filtered or displayed, any attempt to omve to another page or refresh will log the user out if another login has happened.

    https://www.ibm.com/docs/en/software-hub/5.2.x?topic=environment-limiting-number-concurrent-user-sessions


    ianmanning@Ians-MacBook-Pro Contents % export SESSION_LIMIT=1

    ianmanning@Ians-MacBook-Pro Contents % oc patch configmap product-configmap \

    --namespace=${PROJECT_CPD_INST_OPERANDS} \

    --type=merge \

    --patch="{\"data\": {\"CONCURRENT_SESSIONS_PER_USER\": \"${SESSION_LIMIT}\"}}"

    configmap/product-configmap patched

    ianmanning@Ians-MacBook-Pro Contents % oc delete pods \

    --namespace=${PROJECT_CPD_INST_OPERANDS} \

    -l component=usermgmt

    pod "usermgmt-7755fcb95c-dc4w6" deleted

    pod "usermgmt-7755fcb95c-t8z2d" deleted

    ianmanning@Ians-MacBook-Pro Contents %

    Reply
  • Guest
    Oct 3, 2025

    Hi @Vijai Kalathur I tried these instructions and I coudl login as cpadmin in Chrome and Firefox at the same time. There was some weirdness, but I didn't get logged out.

    Reply
  • Admin
    Ravikumar Ramachandra
    Oct 1, 2025

    Vijai Kalathur 7:08 AM


    Hi Ravi. Just a heads up, I have a conflict with the 8:30 call. For the capability, it looks like the Zen team supports this. We probably need to test and decide how to expose this configuration is what I understand as of now


    Reply
  • Admin
    Ravikumar Ramachandra
    Oct 1, 2025

    Vijai Kalathur 8:32 PM


    Hi @skzhang would this basically be a doc effort to point to https://www.ibm.com/docs/en/software-hub/5.1.x?topic=environment-limiting-number-concurrent-user-sessions? I tried updating the product-configmap and it seemed to stick. Do you have an env with multiple users where you can test with the property?ibm.comLimiting the number of concurrent user sessionsBy default, users can have an unlimited number of concurrent sessions. For example, a user could open IBM Software Hub in 3 different web browsers and have 3 concurrent sessions. You can optionally limit the number of concurrent sessions that a user can have.


    Reply
  • Admin
    Ravikumar Ramachandra
    Sep 22, 2025

    From: SACHIN PRASAD <Sachin.Prasad1@ibm.com>
    Date: Monday, September 22, 2025 at 11:12 AM
    To: Ravikumar Ramachandra <ramach@us.ibm.com>, Malcolm Singh <Malcolm.Singh@ca.ibm.com>
    Subject: Re: RFE for Zen (Security: Provide Option to restrict Logins to one per user)

    Software Hub supports the feature already.

    https://www.ibm.com/docs/en/software-hub/5.1.x?topic=environment-limiting-number-concurrent-user-sessions

    Sachin Prasad
    Program Director, Product Management

    Cloud Pak for Data & IBM Replication


    1 reply

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